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Carl Black Buick GMC - Service Center

Roswell, GA

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17 Reviews

17 Reviews of Carl Black Buick GMC - Service Center

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October 24, 2019

Taking great care of our older vehicles Nick Rose and his team are going an outstanding job of letting us know what is needed and repairing my Wife’s older vehicle. We will come back. Thank More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
Oct 25, 2019 -

Carl Black Buick GMC responded

Thank you, Tony! We appreciate you taking the time to leave a review and choosing us for service. We will continue working to keep your vehicle running smoothly and safely.

October 24, 2019

Great Dealership! I have gone to this dealership for over 20 years and every time I go in whether it is for routine service or to purchase a new vehicle, I only receiv More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Webb, Nick Rose
Oct 25, 2019 -

Carl Black Buick GMC responded

Thanks so much for your continued business over the past decades!

October 22, 2019

Great service Tommy and the service team are great always take wonderful care for you. Always ready to help get get it right the first time you bring your car in. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Webb
Oct 25, 2019 -

Carl Black Buick GMC responded

Thanks, Joe! We appreciate your business and look forward to helping you again down the road.

October 16, 2019

Service is great Went in for service and wound up trading 2015 for a 2010 vehicle. Sales manager put a number on my trade in that got my attention! More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont.. not good at follow up questions...still one week later
Oct 16, 2019 -

Carl Black Buick GMC responded

It's hard to turn down a great deal! We appreciate your business and thank you for taking the time to leave a review. If you have further questions we can help with, feel free to give us a call and we can get you in touch with an available member of the team to assist you.

May 25, 2019

The Extra Mile We bought a 2016 Yukon Denali from an auction guy in Florida. Our credit union did the financing. They required that the Florida guy run the truck thr More

by Darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Carl Black Buick GMC responded

Darrell, we are glad to hear that this tricky situation was resolved. We work hard to make the experience a positive one for all our customers, and we were happy to help with this. Thank you for the kind words and for your business!

September 11, 2018

Great experience! While at the dealership to have some service done on my car, Eric helped me look at some new car options. He was very knowledgeable and helpful! More

by Bb323
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Carl Black Buick GMC responded

We are elated to hear that Eric was a pleasure to work with at the dealership! We hope to see you around again soon! Take care!

June 08, 2018

Top notch service and sales We’ve been going to Carl Black for sales and service for over 15 years. We have three cars that are regularly serviced there. Sales and service is exc More

by Leishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fincher
Jun 11, 2018 -

Carl Black Buick GMC responded

We are pleased to hear that your time spent with Doug is always a positive one! We appreciate that you took time to leave feedback and a five-star rating. We hope to see you again soon!

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