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Carl Black Buick GMC - Service Center

Roswell, GA

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17 Reviews

17 Reviews of Carl Black Buick GMC - Service Center

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September 03, 2024

Nolan Knox was a great help today! He was very trustworthy and knowledgeable about all the vehicles , he helped me pick out the right vehicle for all my needs! I highly recommend Nolan More

by William stara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Best service experience I've ever had. Tommy and his team treated me like a friend and gave me a play by play via text on what was happening with my vehicle. They got me my car back quicker that expected and More

by gmason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Webb
November 03, 2020

Have used Carl Black Roswell for purchases and service since 2001. Doug Fincher in service is the top example of professionalism, customer service, and courteous. He is the best! More

by CESPCS1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Fincher Service, Jon Roberson, Alexandria Mason
June 29, 2020

Matt Hernandez and Steve Jarrett make the sales and service experience at Carl Black phenomenal. I will keep recommending family and friends to the dealership. More

by KJCAMP7677
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jarrett, Lamont Fuller
Jun 29, 2020 -

Carl Black Buick GMC responded

Thank you for giving us your recommendation! We're happy to hear you've had a phenomenal experience at our dealership and will be sure to pass along your message to Matt and Steve. We look forward to helping you again down the road.

February 06, 2020

Long time sales and service customer. My family and I have bought several cars from Carl Black in Roswell over the years and have always used their service department. Doug Fincher has be More

by bsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Fincher Juan Mendez
Feb 06, 2020 -

Carl Black Buick GMC responded

Making sure your vehicle is well taken care of is extremely important to us, so we're glad to hear our service team has done a top-notch job! We appreciate you taking the time to share these kind words and thank you for your business.

December 19, 2019

Wonderful experience; great team My service experience was great. The Service Manager, Bill Dreaper, has a really splendid team. Time in and out was perfect.. Will recommend this c More

by candlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dreaper
Dec 19, 2019 -

Carl Black Buick GMC responded

Making sure your vehicle is well taken care of is extremely important to us, so we're glad to hear our service team has done a top-notch job! We appreciate you taking the time to share these kind words and thank you for your business.

December 06, 2019

Service I have purchased vehicles from Carl Black and also use their service exclusively. Larry Auzene provides me with excellent service. I trust him to More

by tallgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Auzenne
Dec 06, 2019 -

Carl Black Buick GMC responded

We work hard to take care of all your automotive needs, big or small, and it sounds like we've done our job here. That's encouraging to hear. We appreciate the kind feedback and thank you for your business.

November 22, 2019

Great Experience! This is an excellent dealership, and the Service Department is tremendous. Bill Draper has a wonderful staff. Would recommend this dealership to eve More

by candlyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Draper
Nov 22, 2019 -

Carl Black Buick GMC responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Carl Black Roswell. We sincerely appreciate your business and hope to see you down the road.

November 05, 2019

We purchased our Buick Enclave from Carl Black Roswell and have had it serviced by Doug Fincher. Doug has been with Carl Black for 15+years. Needless to say, he knows GMC vehicles. He’s always friendly kn More

by Judy Shaw
Recommend Dealer
Yes
Employees Worked With
Doug Fincher
Nov 05, 2019 -

Carl Black Buick GMC responded

Doug does great work, doesn't he? We appreciate you taking the time to share these kind words, and we'll be sure to pass along the message to Doug. Thank you for your business and we look forward to providing the same level of service the next time you visit Carl Black Roswell.

October 29, 2019

I’ve had nothing but a great experience at Carl Black Buick GMC. I always take my car to Tommy Webb and he always takes really good care of me and my cars (none of which are GM cars). Would highly recomm More

by AK
Recommend Dealer
Yes
Employees Worked With
Tommy Webb
Oct 30, 2019 -

Carl Black Buick GMC responded

Tommy does great work, doesn't he? We appreciate you taking the time to share these kind words, and we'll be sure to pass along the message to Tommy. Thank you for your business and we look forward to providing the same level of service the next time you visit Carl Black Roswell.

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