Carizona

I bought a great vehicle for a very good price from Carizona. My salesman, Robert Emmons was very nice, helpfull & knowledgeable. All of the staff was very professional and efficient. I was out of Carizona. My salesman, Robert Emmons was very nice, helpfull & knowledgeable. All of the staff was very professional and efficient. I was out of there much quicker than other places I had purchased vehicles from in the past. There were no surprises when it came time to sign the papers. Everything money wise was the same at the end of the deal as my salesman told me it would be. I had my vehicle checked over by my mechanic and he said it is in great condition. This is a honist dealership. I would highly recommend Carizona to anyone looking for a used vehicle. As a matter of fact I already have. More

The salesman that i got in contact with kept ill call you back with more information then i keep calling and find out they sell then vehicle then try to offer me a vehicle that was more in price horrible ser back with more information then i keep calling and find out they sell then vehicle then try to offer me a vehicle that was more in price horrible service More

Recently bought a used truck from Carizona. It had some problems I wanted fixed before I actually bought it and they said they fixed it. The issues that were "fixed" came back. One of them was It had some problems I wanted fixed before I actually bought it and they said they fixed it. The issues that were "fixed" came back. One of them was the AC regulator getting stuck. Worked for a few months and then started getting stuck again. The other issue is the main one, all the lights on my dash start flashing and dinging and the guages start going crazy. This problem stopped for a couple months after buying the vehicle and then they came back. Other issues started a few months after buying. The oil pan, oil plug, crank shaft, transmission pan, and transmission valve body all leaking. Vehicle is also blowing smoke out the exhaust. Vehicle no longer shifts correctly and accelerates very slow. Basically I got sold a xxx that should have just gone straight to the junk yard. Save yourself some time, money, and stress and buy from a different dealership. More

So I was very pleased with everything about Carizona until my tires blew 2 days after purchase of 2009 Chevy traverse they sent my wife and kids off the lot with bald inner tires and busted rack and pin until my tires blew 2 days after purchase of 2009 Chevy traverse they sent my wife and kids off the lot with bald inner tires and busted rack and pinion very upset with this place. They also repainted car and never re installed any weather stripping on windshield and roof and had over spray all over the car and rims. I will never do business with them ever again. More

Never contacted me-someone did but I do t know from which dealership? Sent a very detailed response of what I’m looking for and heard back nothing. So 1 star either way….if it was them, didn’t say from where dealership? Sent a very detailed response of what I’m looking for and heard back nothing. So 1 star either way….if it was them, didn’t say from where or respond. If it wasn’t them, didn’t ever make contact. More

Was interested in a 2001 Toyota 4runner. I was told it wasn’t in the new buyers program because it was to old which I can understand. The next day I get a text saying there’s another newer 4 I was told it wasn’t in the new buyers program because it was to old which I can understand. The next day I get a text saying there’s another newer 4runner with 90k more miles that I am approved for in which I said i’m not. The next day I get another text saying I am approved for the original 2001 I was interested in. I then took the 45 minute drive back out just for them to tell me there was a “communication error” and I can’t get the deal they texted me and confirmed multiple times I could have. Didn’t negotiate much and now I still don’t have the car. The sales manager and Isaac could have done a better job at communicating. Will not be returning and I do not recommend this dealer. More

I was sold a car that wouldn't start as soon as I signed the paperwork. First I was told I could cancel the contract. Then my trade in owenership was transferred to the dealership and I was stuck with a car the paperwork. First I was told I could cancel the contract. Then my trade in owenership was transferred to the dealership and I was stuck with a car that needed to have the motor replaced. It took a month exactly before I received car. The dealer made me keep my trade in to use as a loaner and forced me to pay insurance on it. This was overall the single worst car buying experience Ive ever had. The salesman, financial guy, general manager and others would routinely hang up on me and wouldn't answer calls or emails. I wish I researched the dealer as much as I did the vehicle. I'd have never bought from them. I'm not the only buyer to be treated this way. Please find a different t dealer if you need a vehicle. More

I had a great experience with Isaac! He and Mark in finance, took good care of me and made buying a car a very easy process. If you're in the market for a used car, go see Isaac and te He and Mark in finance, took good care of me and made buying a car a very easy process. If you're in the market for a used car, go see Isaac and tell him Robert Johnson sent you! More

Very rude in the email response. I'm glad I didn't take the time to go all the way out there. I'm glad I didn't take the time to go all the way out there. More

After purchasing a near $50,000 vehicle from this dealership I had issues with it less than 12 hours owing it. I had noticed that the power locks were malfunctioning and only the drivers door would l dealership I had issues with it less than 12 hours owing it. I had noticed that the power locks were malfunctioning and only the drivers door would lock, all of the other doors had to be locked manually. Sometimes it wouldn’t even unlock with the key fob and it had to be unlocked manually. When I took the vehicle back to the dealership the day after purchasing it the general manager took it back to the service department to get figure out what was going on. He came out and informed me that I was going to have to pay over $1,000 to fix the issue, which he later informed that I would need to drop it off and then they would look at it and resolve the problem. I asked the GM if power locks were on the inspection sheet and he informed me that the inspection sheet was for power train, that didn’t settle with me right so I asked one of the mechanics if it was on there and he informed me all that it was a 120 point inspection and all electronic components were on there as well. That was the first lie, when I went back into the office to inform the GM of what his mechanics just told me he changed up his story to account for lying to my face, when I asked him for the inspection sheet of the vehicle I owned at this point he told me that they do not provide customers with that information which is very concerning alone, they told me that the vehicle had no issues at the time of sale and obviously it did. He tried to negotiate on pricing with me to resolve the power lock issue which I was not going to take. He told me that his service manager was going to give me a call once he returned from out of town in a couple days, a week later I still had no response. I called the dealership and asked to speak to the GM, he wasn’t in the office so I left a message, a couple more days go by with no response same thing happens but this time I asked to speak with the owner of the dealership, still nothing. Over 3 weeks go by without a single response from the dealership, I call again and finally get ahold of a manager he tells me the GM would be in his office and would return my call as soon as he gets in. Still never returned my call, today 28 days after the day of purchase I finally reached out and was able to get ahold of him, obviously very upset at this point I told him about all the issues I was having with the vehicle more and more every week, I told him that he needed to find a way to resolve Atleast the initial problem, at this point he started getting very hostile with me saying I need to learn to control myself and other manners that were completely irrelevant to the issue I was having. Further more he started to swear at me over the phone because he didn’t like criticism I guess. ABSOLUTELY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!!! More