Carisma Auto Group Inc.

Dishonest Previous comments true...fake autofax reports. Dishonest from start to go..dont buy here. Crooks. Rude & lie all the way through the deal. Will hav Previous comments true...fake autofax reports. Dishonest from start to go..dont buy here. Crooks. Rude & lie all the way through the deal. Will have you sign blank contracts & claim they know all about cars & dmv procedures...wrong. More

Fake Carfax Poor People The worst experience I've ever had. EXTREMELY RUDE AND DISHONEST! When taking my trade for a test run i asked them to let me take my belonging out o The worst experience I've ever had. EXTREMELY RUDE AND DISHONEST! When taking my trade for a test run i asked them to let me take my belonging out of the truck, he said don't worry I'm not going fast and I'll take it easy...NOT. He obviously didn't hold true to his word, my belongings were scattered all over the bed of my truck. Then he was supposed to replace the tires on the new car, he only replaced three. Then charged us for title transfer from another state. I've had the car three months and it needs brakes, tires, oil change and struts. I've yet to see my tire indicater light to go off as he promised after 10 miles. And WHERE IS OUR PAPERWORK!!! The real paperwork, not the fake car fax you showed us. Just got a huge surprise that this infinity you sold us had been wrecked 3 times. I don't understand selling an unsafe vehicle. I nearly died 3 years ago in a car wreck. You won't be the reason it happens again. Fix this. PLEASE He was extremely rude dishonest UNPROFESSIONAL and needs to be put out of business. More

rude customer service please read I recently went to this place to look at a vehicle that ive been looking at for 2 years. They seemed at first of course like any other dealership to w I recently went to this place to look at a vehicle that ive been looking at for 2 years. They seemed at first of course like any other dealership to want to help me as best they could. After seeing how many problems the car had, they kept denying that it had a problem at all and that it just had poor oil changes. I had a friend who is a mechanic look at the x5 and fx35 and there were NUMEROUS problems with both. I had a rental at the time, and put a deposit down on the x5 just because i for sure needed a car either way and had trusted them, and the fact it was going to be looked at by their mechanic. Moral of the story i went online to just look at the car to show my other friend and the pictures they have of the x5 same car, same mileage, same everything! was different. The audio part of the x5 in person has no (in dash cd audio gps system) it was the regular style of just a cd holder. So i called Sam about it, asking questions why the same color, mileage, and everything about the car was the same but why different pictures? He refused that i was right, when i have screenshots of the pictures online showing literal proof. Well shortly a few days later i ended up in an accident in my rental car, and went to Carisma to try to get my deposit back due to how much money i owe enterprise now, with everything that happened. Sams rude response to me was "just buy the car i dont understand" i stated clearly over and over what happened and how i was at fault and owe enterprise money, and dont have the same money i did at the time to now put down because of my situation. After i kept stating it was a no go, and being upset he rudely went back to his computer ignoring me and treating me like a nobody because i wasnt getting the car. I decided to call back the next day speaking with Scott hopefully thinking someone would understand my situation and help me. Scott lol had led to tell me their was mechanical issues with the car after all and that it would be another 5 days or longer because it did need to go to the mechanic. Funny how Sam though kept denying the fact that the car had no mechanical issues and refused that it needed to still see a mechanic because it was simply "bad oil in that car and just needed to be updated with newer oil. " Scott refused to give me my deposit back , and only offered to take $500 off any vehicle if i still stuck to go through them. Happy holidays xxxxxxxx! Everyone will be aware of your xxxxty service More

Wonderful Experience We came to buy a car for my daughter, it was such a wonderful experience. Chose here being we were looking for used, not new. I highly recommend buyin We came to buy a car for my daughter, it was such a wonderful experience. Chose here being we were looking for used, not new. I highly recommend buying here! More

HAPPY, HAPPY, HAPPY I brought a 2002 Trans Am from this car dealership, i couldn't be more satisfied even if I would have brought the car back in 2002. The car runs exce I brought a 2002 Trans Am from this car dealership, i couldn't be more satisfied even if I would have brought the car back in 2002. The car runs excellent and Sam my salesperson was "OUTSTANDING", Even with some credit issues Sam was able to get me approved. once Sam got the approval, I couldn't return back to Tampa to pickup the car, so Sam, (The Great Salesman) delivered the car to my driveway for me, which i lived about an hour away. The car is fun to drive and I can't believe it still turn headsif a family member or friend is looking to buy a affordable car without the 'BIG DEALER" prices. Thank You Sam,,,,,, YOU ROCK! More

Beware of as is theory of business I purchased two trucks in 7 months here The first one overheated and blew up I can't blame anyone, and decided to make the last seven payments and I purchased two trucks in 7 months here The first one overheated and blew up I can't blame anyone, and decided to make the last seven payments and purchase another truck for our business from Carisma, as I met owner and felt he was real and honest I bought a Nissan frontier on a Saturday after new years as we had to keep our business moving. My credit is exceptional and I put the money down and ownef the truck immediately. I only believed the vehicles were auality checked as it had all five star ratings on their inventory website. Surprise!!! The truck had dangerously worn brake pads, a busted washer reservoir, battery died next day, and in serious need of time up and oil change. I called many times to ask for help with brake issues. Nobody ever called me I had to get brakes and rotors replaced as truck wasn't safe as published. 1200.00 in Repairs on one week, and when I showed up to show my bills and ask for assistance, I was told all cars sold as is ,and I was responsible for all repairs and should have brought to a mechanic before making final deal. Wow!! I believed. Vehicle was quality checked before they offered it for sale, and brakes are a safety issue. I at least thought they would pay for the battery!. It just sucks to trust in their advertising and to be treated like customer loyalty is not worth a few hundred dollars to do the right thing. I couldn't waste any more time and expected a call back day after day. I chose to fix it at the mechanic shop I trust , and expected a portion to be refunded as its not good business to sell a vehicle needing brakes and battery right outta the gate. I own a local business and will never be in contact nor refer Carisma to anybody ever again. I am not a mooch, but an honest business man. This as is crap is just that. Good luck to you. More

Did thier Job!!!! without judging After going to many other dealership ..big and small I just pull in to this dealership. And I am happy I did . 2009 BMW after other either said I coul After going to many other dealership ..big and small I just pull in to this dealership. And I am happy I did . 2009 BMW after other either said I could not buy or look at something much cheaper. Thank you Carisma Auto Group. Nathan knows his job and how to do it ..GREAT GUY!!!! More

they help me a lot I come in to this dealership after many other dealer told me no and ran my credit. Nathan talk to me and help me ....this guy and his dealership try h I come in to this dealership after many other dealer told me no and ran my credit. Nathan talk to me and help me ....this guy and his dealership try hard to help people like me and it show. Thanks Nathan and Carisma Auto More

Ripped off and credit ruined by dealer traded a car in to buy another used car, it has been close to 2 months and they have not paid off my trade in. The bank is threatening to repossess my traded a car in to buy another used car, it has been close to 2 months and they have not paid off my trade in. The bank is threatening to repossess my trade in and has hit me with late payments on my credit report. Also they shopped my loan around and was hit with nearly a dozen inquiries. If you want to preserve your sanity and credit don't shop here More

DO NOT BUY A CAR FROM THESE PEOPLE. Carisma Motors/Select Motors sells wrecked cars and they do everything they can to avoid giving you a carfax. They lie. Their customer service seemed great Motors/Select Motors sells wrecked cars and they do everything they can to avoid giving you a carfax. They lie. Their customer service seemed great until I found out they lied through their teeth. They put this single mom with a fixed income into a car that had been wrecked TWICE saying, "We don't sell ANY cars that have been wrecked and it is in great condition, you have nothing to worry about". I took it back to the dealer telling them I thought it had been wrecked less than a week after purchasing and was told "no absolutely not!" and the salesman, Michael, who is no longer there took me over the whole car trying to prove to me how it had not been in an accident... Less than 6 months after driving it off the lot the windows don't even work and have had numerous repairs including worn down tires that had to be replaced. They rigged up parts of the car to keep it together and sold it to me for 8k over Kbb value, I had no idea of this as I did not know at the time it had been wrecked. SELECT MOTORS is the same company, same people and the corruption obviously goes all the way to the top. When I reached out to them in regards to the number of things wrong and my disappointment, I expected to at least receive "Sorry, there is nothing we can do" about all the repairs I could not afford and the lemon of a car they knew they sold me. However, no matter now kind and courteous I was to them, I was completely ignored. They are scandalous and will do anything to rip you off for a couple bucks. Ultimately it was my fault for not insisting to see the Carfax before I signed even though I asked 4 times for it. I found out about it being wrecked when I tried to trade it in for a new car. They wouldn't even take it. Now I will be without a car at all thanks to Carisma and Select Motors of Tampa. More