Carhaven
Millersville, MD
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I sat down to discuss financing options and was faced with Alexis, the most rude and unprofessional salesperson I have ever had to deal with. I was shocked by her complete lack of respect and hostile at with Alexis, the most rude and unprofessional salesperson I have ever had to deal with. I was shocked by her complete lack of respect and hostile attitude. I walked in with $15k cash in hand to buy a car and walked back out with it in my pocket. I’m 51 years old and have never been disrespected to that degree by a salesperson. More
Was required to make an online appointment to see a vehicle they had listed. I contacted them on Saturday for a Monday afternoon appointment. I got to their lot and drove through looking for the vehi vehicle they had listed. I contacted them on Saturday for a Monday afternoon appointment. I got to their lot and drove through looking for the vehicle, didn't see it. Parked, went into the building asked to see my salesperson, she told me that she had to deliver some papers but another sales person would help me but she would be there to get me started. The first words out of her mouth were so you are here to see xxxx? I said yes and she said, Oh that is sold but would you be willing to spend a bit more money? I said absolutely not, I wanted this specific vehicle. She said that she was sorry but that it had been sold. I asked to speak to the manager who was on a phone call, when he got off the call he came over to me and said that he was sorry but in fact the vehicle was sold on Friday, the day before I inquired about it. He told me that it takes 48 hrs for the sold vehicles to drop off the website. I explained that I had gotten several emails from them over the 2 days and also texts. Why was it so tough to have someone call me to avoid driving the hour each way to see a vehicle that wasn't there? Their sales tactics are a bit less than underhanded. It seems as though they enjoy the old bait and switch.... Be cautious if you plan to buy from them. More
Drove 8 hours only to be told the vehicle I was interested in would be $2100.00 more than the asking price. A $1600.00 dealer fee and a $500.00 insurance fee. Oh, it was also $1000.00 more if you interested in would be $2100.00 more than the asking price. A $1600.00 dealer fee and a $500.00 insurance fee. Oh, it was also $1000.00 more if you weren't going to finance.. More
You are about 7 hours from me. I have a hectic schedule and it have have been great if you would shop the car. I was absolutely no and that i had to be present for the deal. I woul I have a hectic schedule and it have have been great if you would shop the car. I was absolutely no and that i had to be present for the deal. I would jump at getting this car. But because of the stipulations i will look elsewhere More
Was there to buy a mini van they took my information the sale person Alexis told me van was getting inspected told me she be calling me never call when. When I call back to ask for the Van the van was sold sale person Alexis told me van was getting inspected told me she be calling me never call when. When I call back to ask for the Van the van was sold not good they sold me a dream More
Received excellent service from Carmen V. She warmly welcome us, very helpful showing us all the options within our budget and went extra to provide us with information we needed to know. She made sure welcome us, very helpful showing us all the options within our budget and went extra to provide us with information we needed to know. She made sure we were doing okay throughout the financing part with Brent who was very knowledgeable, patient, fast, kind and found financing we were comfortable with. First time I didn’t spend hours in a dealership and with pleasant experience that I made sure to thank Carmen. More
I recently purchased a vehicle from car corporation at the millersville md location. The vehicle I purchased is very nice. However the financing process was extremely confusing. There were exstensive addi the millersville md location. The vehicle I purchased is very nice. However the financing process was extremely confusing. There were exstensive additional fees and cost added on. Buyer be aware, I wasn’t so it cost me. More
I went there to purchase an impala. Advertising at 8,977.00 and because I didn’t finance with them it was an up charge of 1000$ ‼️‼️ Then they placed an extra tax for the car to pass inspection. Over 8,977.00 and because I didn’t finance with them it was an up charge of 1000$ ‼️‼️ Then they placed an extra tax for the car to pass inspection. Over 500$‼️ They have many many hidden fees. More
The personnel was very nice! We ran into a snag due to the cash price being higher than the financing cost we would be charged if we paid in cash however the dealer assisted and we made a deal. the cash price being higher than the financing cost we would be charged if we paid in cash however the dealer assisted and we made a deal. More