CardinaleWay Mazda Mesa - Service Center

Three of the six Mazda's my wife and I have owned, came from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for se from Cardinale Way Mazda. Other than the fact that Mazdas are great cars, the service is always good at Cardinale Way. I just took my RX8 in for service and met Service Advisor Steve Ross. Despite being a very busy service department, Steve met me at the door and immediately had my service records up on the computer. I just wanted an oil change and rather than standing there trying to "sell" me more services Steve simply asked if I wanted my car washed after the oil change. After a reasonable amount of time, Steve came to me and told me the service tech really recomended a tire rotation. Again, no pressure, just an attitude of really wanting me to get the most out of my service visit. Fifteen minutes and $19.95 later, I was out the door knowing my that my RX8 was ready to go and I was feeling pretty good about the whole process mainly because of Steve's attitude and professionalism. More

Steve provided all of the information that I needed in a "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. "customer caring", professional manner. The estimates for work not done at this time give me time to budget for their completion on my next visit. The waiting room and TV provided a nice setting while waiting for service. I will definitely go back for my service needs. More

I made an appointment time prior to my visit and they took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of mainte took me on time. Nick explained the price of the service and the cost. They were very accommodating to my wishes and advised me of the type of maintenance the car would need in the future. The work was done on time. More

Nick was able to get me in for an oilchange without an appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our need appointment as I went to a last minute lunch with a friend. The car was done before I was. Cardinale Way has always beeen very responsive to our needs when it comes to service. Nick in service is very helpful and extrememly knowledgable about my RX-8. More

The service is helpful and very friendly, but is just like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my busines like every other dealership in their pushiness. I don't want to feel pressured to do all these things and spend hundreds when I could take my business elsewhere. I want to keep my new car around the dealer for as long as I can, but sooner or later I won't be able to afford it. The people who work here are very friendly, and I would recommend them. But the pushiness needs to lessen. More

This was my first visit to this Mazda service department. I pulled in to the drive and David Fontaine came out immediatly to my car to see what I needed. He was extremly friendly and quick to get my car to I pulled in to the drive and David Fontaine came out immediatly to my car to see what I needed. He was extremly friendly and quick to get my car to one of the bays. He kept me imformed as to the status of my car until the car was ready. I would recommend this dealership to any one of my friends or family. More

I was greeted in the most friendly and courteous manner and was directed , no escorted to the service department where I was introduced to Nick. Nick set up my appointment for the following week and when I and was directed , no escorted to the service department where I was introduced to Nick. Nick set up my appointment for the following week and when I returned again was met with the same co-operation. What a great dealership. If Arizona was to become my second home this would be my service depot. Thanks again, Ed Dickinson( a happy canuck) More

My Miata was due for a 5000 mile maintenance and Nick was very helpful when I called to schedue, then re-schedule the appointment. Once there he explained what they would be doing and had noted the things di very helpful when I called to schedue, then re-schedule the appointment. Once there he explained what they would be doing and had noted the things discussed in our previous conversation. The work was performed in a timely manner and we received the friendly reliable service we've come to expect over the years from Cardinale Way. Thanks for the great work! More

Nick was great! He explained everything that needed to be done to my car and gave me a competative price. Nick also helped with my new car personalization; letting me know what settings I should change b be done to my car and gave me a competative price. Nick also helped with my new car personalization; letting me know what settings I should change based on my needs. The waiting area was nice, but needs public wifi. More

Nick was very pleasant and helpful. He explained about additional services that I could take advantage of. I chose not to at this time and he was restated the need for the services without being pushy. additional services that I could take advantage of. I chose not to at this time and he was restated the need for the services without being pushy. I did not take the added services, but appreciate his mentioning them. More