694 Reviews of CardinaleWay Mazda Mesa - Service Center
I give this dealership all 5's because everyone is super friendly and take care of you and your car! Nick is the best person at a dealership that i have ever met, he is very caring about you and your vehic friendly and take care of you and your car! Nick is the best person at a dealership that i have ever met, he is very caring about you and your vehicle. The dealership is very clean and nice on the inside. More
My wife and I were driving over 2100 miles to Phoenix from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered from Ontario, Canada. Prior to leaving, I phoned CardinaleWay to make an appointment to get the oil changed for the return trip. Steve Ross answered my call and was extremely professional, courteous and most of all friendly. He made arrangements for me to contact him directly when we arrived in Phoenix. When we got to Phoenix, I phoned Steve and he set up an appointment that was convenient for me. This was greatly appreciated as timing was an issue for us; however, he fit us in. Upon arrival at the dealership, Steve greeted me like a long lost friend and made me feel like a valuable customer. Every facet of the appointment was handled professionally. The work completed on the vehicle was done promptly and the condition of our vehicle was explained prior to leaving. (Our vehicle was in excellent condition) Steve went that special extra mile, as he took the time to explain some very important information about the Phoenix area to me. As a result of his suggestions, my wife and i have found a location in the area that we are considering purchasing a home in. I will continue to be a CardinaleWay customer. Thanks to Steve and his wife (cashier) our experience in Phoenix was first-rate! More
The great and prompt service that I received in response to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very c to my call for a minor repair was handled efficiently and is what I have come to expect when dealing with Cardinale Way Mazda. They are always very courteous and knowlegeable. I appreciate the great service and honesty from the staff. The car wash is a nice touch! Thanks again. More
I had a power steering pump recall on my 2009 Mazda3 vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. vehicle. After I dropped my car off Steve Ross called me to advise he could fix a crack I had in my dashboard for free since it was under warranty. I am very pleased. I can't say anything good about the sales department (as they were the stereotypical salesman when I purchased my car), but as far as Steve Ross and the rest of the service department, they have always been friendly and I surely will bring my vehicle to them for any serious issues. More
Nick always takes good care of my car and is able to fit me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family an me in at the last minute. Steve has done the same when Nick has been out in training. I trust that they are doing what is best for me, my family and my vehicle. I highly recommend this service department. More
Steve in service was very informative concerning the repairs on our '94 Madza. The repairs took the length of time as determined by Steve and were performed by a service technician to what was expected repairs on our '94 Madza. The repairs took the length of time as determined by Steve and were performed by a service technician to what was expected. I will also have our '09 Speed3 serviced by Steve as well. Thanks More
Steve Ross was the service agent that helped me. He was very helpful. He advised me as to what was needed with my car and took care of it in a timely manner. He also had the car washed for me! I highly very helpful. He advised me as to what was needed with my car and took care of it in a timely manner. He also had the car washed for me! I highly recommend Steve as your service agent. Stephanie was great as well. More
When you purchase a car you always wonder - well how will service on the car be. I couldn't be happier. I've had several occasions to take my Mazda6 into the dealership for warranty work, recall work and g service on the car be. I couldn't be happier. I've had several occasions to take my Mazda6 into the dealership for warranty work, recall work and general service and each and every time their entire staff has been helpful, friendly and kept me up to date. The work has always been performed within the time frame specified. The cost has been reasonable. I highly recommend Nick and the other staff at my Mazda. Thanks to you all for making my service experiences on my car worth the effort to bring it to you! More
Nick and his crew are fast, friendly, and efficient with all of the work they do. They have pride in their work, and the great customer service will bring me back every time I have issues with my vehicle. T all of the work they do. They have pride in their work, and the great customer service will bring me back every time I have issues with my vehicle. Thank you so much for the great experience, and for making my car run better than ever! More
Steve Ross is a great person to deal with.....very friendly...honest...and caring! makes spending $$$$ a bit more tolerable :). I like the very comfortable waiting area...made my 5 and a half hour friendly...honest...and caring! makes spending $$$$ a bit more tolerable :). I like the very comfortable waiting area...made my 5 and a half hour wait tolerable. Big screen TV is a bonus. Gary Wojton More