CardinaleWay Mazda Mesa - Service Center

I have had my car serviced at Cardinale Way Mazda several times and the aside from the great service my car receives, I always look forward to seeing Nick, my service advisor. Nick, is so friendly and helpf times and the aside from the great service my car receives, I always look forward to seeing Nick, my service advisor. Nick, is so friendly and helpful. I have always had a really positive experience whenever I have come to the dealership and I think that it is almost entirely because of the way Nick interacts with me. He really feels like someone I can trust and someone that truly wants the best for me and my car. I really value his advice and feel comfortable talking to him. He is also excellent on the phone. He always knows who I am and is really quick to get my questions answered and get me scheduled. He is in my opionion a 5 star rating employee and I truly appreciate all the time and effort he spends to make sure my experiences are top notch. Please let him know how much is great work is appreciated by a loyal mazda customer. Sincerely, Abby Weigele More

Steve has always been up from and honest with me and has been very attentive and accurate with any and all information provided to me in regards to my vehicle brought to service. He calls when he states been very attentive and accurate with any and all information provided to me in regards to my vehicle brought to service. He calls when he states he will call and he always returns my calls when i leave him a message. Over the years i have really enjoyed my visits to the dealer ship. And Steve is awesome. Great Guy and he remembers each of his customers which is very impressive and a great personal touch to the service provided. Great Job Steve! Due to the level of service, Friendliness, and accuracy i happily give Steve 5 starts as well as the service department staff for their efforts. Tom W. (Mesa, AZ) More

Good experience. Got me in quickly and explained the problem with my car. Fixed another issue at the same time at no cost. Would recommend. problem with my car. Fixed another issue at the same time at no cost. Would recommend. More

I have been very pleased with this dealership. Everyone is friendly and it is a nice atmosphere to sit and wait for your car to be serviced. I actually enjoy getting my car worked on. Thank you to all the is friendly and it is a nice atmosphere to sit and wait for your car to be serviced. I actually enjoy getting my car worked on. Thank you to all the hard workers that make this dealership a pleasant experience. More

Purchased a 2008 Mazda6 at this dealership 3 years ago. I have the service for this vehicle performed there. Cardinale Way Mazda is very fair in pricing but the thing I like most is this service department I have the service for this vehicle performed there. Cardinale Way Mazda is very fair in pricing but the thing I like most is this service department does not take advantage of customer's in a financial sense. I would purchase another auto there in a heartbeat. Prior to this vehicle we owned a 2004 Mazda6 that was purchased at different Mazda organization located in North Phoenix our experience with that service writer and that service department was exactly 180 degrees from Cardinale Way. Very Happy with Cardinale Way, would recommend them. More

When I Emailed Gary to set up an appointment to get my car in for a Mazda recall, he called me back within 15 minutes and set up my appt right away! He was not only fast, but very pleasant and easy to wor car in for a Mazda recall, he called me back within 15 minutes and set up my appt right away! He was not only fast, but very pleasant and easy to work with, and has always made me feel right at home since I bought my Mazda 3 there earlier this year! Thanks for always going ABOVE & BEYOND Gary! Dealing with any kind of car-stuff is always ikky for me, but coming to Mazda makes it a lot easier!!! Kris S More

I am highly impressed with the service level provided by Cardinale Way. Steve Ross and the staff are very friendly and efficient. I would not hesitate in recommending this dealership. Cardinale Way. Steve Ross and the staff are very friendly and efficient. I would not hesitate in recommending this dealership. More

Friday nigh I went to drive home in my Mazda 3 and discovered my air conditioner was broken in 114 degree Arizona heat. It wasn't even blowing air! I called in to Mazda and found out that saturday ser discovered my air conditioner was broken in 114 degree Arizona heat. It wasn't even blowing air! I called in to Mazda and found out that saturday service days have been booked for at least two weeks in advance. I explained my situation and Steve Ross had me bring my car in anyways. He made sure it was fixed before saturday afternoon in between other appointments. And since I had the platinum insurance, a part that would have cost me at least a couple hundred dollars on top of the price for working on the car, it cost me nothing. Plus they washed my car for free! I love this dealership and always feel like I am getting treated as a friend rather than just a customer. More

Cardinale Way Mazda staff is friendly, courteous, and efficient. My car is always done on time. Nick Santarsiero, service advisor, greets me by name each time I walk through the door. Customers are the F efficient. My car is always done on time. Nick Santarsiero, service advisor, greets me by name each time I walk through the door. Customers are the FIRST priority at Cardinale Way Mazda. There is a warm, inviting environment for customers who are waiting for their vehicle. They also provide shuttle service. Only necessary work is performed. I have never had any problems with service work performed at Cardinale Way Mazda. A+ More

Steve and the service staff are awesome! I had an issue that another dealership couldn't solve in over a day. Steve solved it in 10 minutes. that another dealership couldn't solve in over a day. Steve solved it in 10 minutes. More