CardinaleWay Mazda Mesa - Service Center

This dealership is excellent. I purchased my vehicle from them a little over a year and a half ago and the experience was great. I've continued to rely on this dealer for service as well even though I typica them a little over a year and a half ago and the experience was great. I've continued to rely on this dealer for service as well even though I typically do not sponsor paying higher dealer rates; however, their rates are fair and I know I am actually receiving quality service. With that background, the reason for my review today is that I experienced a blown-out tire from driving on the AZ freeway but was able to make it just outside the access road (less than 1 mile) from this dealership which is where I was headed after realizing my tire was going. I called and Chris came and picked me up and took me back to the dealership. Steve sent some service guys to put on the spare and drive it in. I purchased two tires (surprisingly very reasonably priced) and decided to have my 30k maintenance (which I had been avoiding) done at the same time. Car washed, maintenance, and two new tires and out the door in less than two hours from when I first called. Steve was great, the service was great, and the service team stayed at least 30 minutes over the closing time to complete the work. More

Nick was very helpful in explaining what services are recommended for the mileage on my vehicle and assisted in deciding the best way to split up the services in order to split the cost between services. recommended for the mileage on my vehicle and assisted in deciding the best way to split up the services in order to split the cost between services. Understood what needed to be done when I explained a vibration I was feeling when braking. More

I always leave knowing my car is well taken care of. They are fast efficient and provide quality auto service. I will continue to recommend this dealership to friends and family. are fast efficient and provide quality auto service. I will continue to recommend this dealership to friends and family. More

All dealership personel has continuously exeeded my expectations! Every visit has resulted in great satisfaction. The kindness, respect, knowledge, and great concern for ensuring all of my needs have m expectations! Every visit has resulted in great satisfaction. The kindness, respect, knowledge, and great concern for ensuring all of my needs have more then been fulfilled shown by the staff is appreciated and truely admirable. Thank you!! More

Fast, friendly service - all very last minute. Helpful advice as well! They washed the car without being asked while I was there too. I drove away feeling like I had the royal treatment. advice as well! They washed the car without being asked while I was there too. I drove away feeling like I had the royal treatment. More

Nic Santarsiero is the best when it comes to service advisors. He always returns my calls promptly and fits my appointments in with my schedule - as well as with his. I totally rely on him to keep my advisors. He always returns my calls promptly and fits my appointments in with my schedule - as well as with his. I totally rely on him to keep my car running in top shape and with no glitches. He is always available to answer my questions about the car - no matter how trivial it might be for him. I also find other employees to be very friendly and knowledgeable. More

I had a recent visit to CadinaleWay Mazda in Mesa and had the pleasure of working with Nick. He was very pleasant and easy to work with and helped to get my car serviced and back on the road very quickly. the pleasure of working with Nick. He was very pleasant and easy to work with and helped to get my car serviced and back on the road very quickly. More

My air compressor seized on my Mazda. I called the service department and was lucky to work with Steve Ross. He was was concise, friendly, and timely. My Mazda was thouroughly inspected and I was able service department and was lucky to work with Steve Ross. He was was concise, friendly, and timely. My Mazda was thouroughly inspected and I was able to make informed decisions before any work was done. Steve worked hard to make the most out of my warranty coverage and gave excellent pricing on those parts that were not covered. More

He was super nice and very understanding of my situation. He didn't force anything on me and was cool about me turning recommendations down. Got a cheaper price than what I was going to get at the mechanic I He didn't force anything on me and was cool about me turning recommendations down. Got a cheaper price than what I was going to get at the mechanic I usually go to. It was quick and everything was easy to deal. He did a great job. Washed my car for free :). More

Steve is always great when I go in to have my vehicle serviced. He is cordial and willing to help out in any way possible. If I forget the maintenance vouchers he calls over to the warranty department serviced. He is cordial and willing to help out in any way possible. If I forget the maintenance vouchers he calls over to the warranty department and gets them to authorize the work being done. He isn't pushy or overbearing with upsells. More