CardinaleWay Mazda Mesa - Service Center

I have a Mazda CX-9 and brought it in to your dealership yesterday for an oil change and tire rotation. We are snowbirds here for the winter. I worked with Steve Ross. He was very thorough about addressing yesterday for an oil change and tire rotation. We are snowbirds here for the winter. I worked with Steve Ross. He was very thorough about addressing ALL of my questions. He was personable and always pleasant. He completely explained all of the work done including a recall item and providing me with a coupon for one item of service. I will ask for Steve when I return. While my husband and I were waiting for my car we happened to eye a Mazda Miata on the show floor. While we were admiring it Daniel Morgan came buy and without any high pressure sales pitch began showing us the car's features. He let us take a drive in the car and if we had been in the market for a sports car we probably would have bought it. The timing just wasn't right for us. We both thought Daniel was THE nicest salesman we have ever encountered in a car dealership. More

We were extremely impressed with Gary Malone & his service team. The mechanics took the time to ensure a correct diagnosis of the problems was made and then they completed repairs in a timely and eff service team. The mechanics took the time to ensure a correct diagnosis of the problems was made and then they completed repairs in a timely and efficent manner. I would highly recommend Gary & Cardinale Way Mazada. More

I had looked online for how to fix my non-functioning keys. I have the grand touring Mazda 6 so I have the keyless ignition advanced key. Google results and forum threads indicated I was looking at hundr keys. I have the grand touring Mazda 6 so I have the keyless ignition advanced key. Google results and forum threads indicated I was looking at hundreds of dollars to replace the keys. No one could explain how to change the battery. I called Cardinale, got in touch with Steve and he said, come on down I'll show you how to fix it for $4.95 a key! He not only gave me two batteries so I could fix my other key at home but he also gave me the little screwdriver I needed to do it! He told me over the phone to come in before he left and he could get me out the door in ten minutes. He was great! He came out to make sure my key did in fact work and there wasn't some other problem. Great service! My Mazda is nearly ready for its 60k mile service and I will be bringing it here. More

Nick the Service Advisor is great. He is very customer oriented and very helpful. He is the main reason why I go to the dealership for service. oriented and very helpful. He is the main reason why I go to the dealership for service. More

Dealer and service agent were prompt, curteous, answered all our questions. Their cost estimate was a bit low, though. They gave us an estimate going in and when it came time to pay the bill, the final bill all our questions. Their cost estimate was a bit low, though. They gave us an estimate going in and when it came time to pay the bill, the final bill was $35 higher. More

I have always had very good service with this dealership. I bought a brand new Mazda3 from them in May of 2008 and was talked into buying the extended warranty which would cover "everything" for an addition I bought a brand new Mazda3 from them in May of 2008 and was talked into buying the extended warranty which would cover "everything" for an additional 3 years. ONLY to find out now (3.6 years after purchase) that it does not cover my leaking shock absorber! This was never stated when purchased....leaves an ill feeling now about the dealership! More

I am driving my second Mazda to date. I like to see familiar faces when I go to the dealership for service. I've had the pleasure of working with Nick for quite a while now. He is always courteous, he familiar faces when I go to the dealership for service. I've had the pleasure of working with Nick for quite a while now. He is always courteous, he always answers any questions I have about the service done on my car, and whenever he gives me a tentative price for a service it is almost on the money. Thank you for great service! More

I already wrote a 25+ word review. This just popped up again... Anyway, if it was not submitted, I said: Steve Ross was friendly and efficient and effective in handling providing the service for which I again... Anyway, if it was not submitted, I said: Steve Ross was friendly and efficient and effective in handling providing the service for which I went there for. He ordered the needed parts and re scheduled me as soon as the ordered parts arrived. He also emailed me a reminder of the schedule. Kudos! More

As always, received Great Service from the moment I drove up to the time I left the lot. This dealer is the best! No reason to buy or get service from any other dealer. up to the time I left the lot. This dealer is the best! No reason to buy or get service from any other dealer. More

Great service and support for my Mazda 3 since I bought it here in 2009. They keep me abreast of what my car needs and I appreciate their attentiveness. it here in 2009. They keep me abreast of what my car needs and I appreciate their attentiveness. More