CardinaleWay Mazda Mesa - Service Center

Hi there, Zenas took care of my Mazda RX8 on July 2, Hi there, Zenas took care of my Mazda RX8 on July 2, 2012. He had first checked it on Fathers's Day, June 17, and found the ABS Hydraulic unit wa Hi there, Zenas took care of my Mazda RX8 on July 2, 2012. He had first checked it on Fathers's Day, June 17, and found the ABS Hydraulic unit was bad and that the part to replace it would have to be ordered from Japan and installed for just over $2000. Zenas has been professional yet personal, and knew my financial situation. He encouraged me to research after-market options. By the grace of God, we found ONE! It was the exact part from a gentelman from Canada off of Ebay. The part was installed on July 2nd by Zenas' technicans. AND Cardinale Way was offering a 25% discount on all services. Sooo I got a new runnin' car ;) for $232.50 plus the $180 for the Ebay ABS Unit. Awesome! I would recommend Zenas to any of my friends and family. He shoots straight from the hip and lets me know the cold hard facts, while also being a "physician" with a great bedside manner :). Please utilize my feedback as an opportunity to acknowledge Zenas and his loyal and hard working service to the Mazda franchise. Sincerely, Shaunna L. Marshall More

My service was done quickly. Nick was courteous and knowledgeable about what was performed on my vehicle. Nick always reminds me what maintenance should be performed the next time I'm in for service. A knowledgeable about what was performed on my vehicle. Nick always reminds me what maintenance should be performed the next time I'm in for service. Appreciate the information. More

Immediately as I pulled up to service area Nick was there to greet me and started the process for my 15,000mile maintenance service. Very professional, efficient, answered all my questions, to put it in few to greet me and started the process for my 15,000mile maintenance service. Very professional, efficient, answered all my questions, to put it in few words, he made you feel like an important customer. Thank you More

The service Dept is the best! With a warm greeting, great service, and the timing and price quote was exactly as stated prior to service. And they washed my car! I couldn't be happier. great service, and the timing and price quote was exactly as stated prior to service. And they washed my car! I couldn't be happier. More

The customer service department is always very polite and answers any questions that I may have regarding the service that I am getting that day or what I need in the future. answers any questions that I may have regarding the service that I am getting that day or what I need in the future. More

Excellent customer service, friendly, attentive, likeable. He saw to my needs immediately. He made sure I was comfortable in the lounge while I waited for my car. likeable. He saw to my needs immediately. He made sure I was comfortable in the lounge while I waited for my car. More

Nick has beenvery helpful in all aspects of my vehicle and all the service it needs. I could not ask for anyone better, he always knows what is going on with the car when I let him know what is going on and all the service it needs. I could not ask for anyone better, he always knows what is going on with the car when I let him know what is going on with it and he get me in and out of the shop as fast as possible, I am a very happy customer. Thank you for all you do Nick! More

My wife took my Mazda 6 in for an oil change and tire rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil" rotation.Car is a 2012 and this was the first oil change.Part of the purchase agreement was 4 FREE oil changes. Why was my wife charged "for the oil"?I was having surgery at the time so could not be there. It was noted in the computer"4 FREE oil changes". I would like a refund! More

I took my 2011 Mazda 3 in for it's 5,000 mile oil change and tire rotation and I had the pleasure as always to work with Nick. He is always so friendly, explains everything to you in detail and makes sure t and tire rotation and I had the pleasure as always to work with Nick. He is always so friendly, explains everything to you in detail and makes sure that your visit goes extremely smooth. I was in and out within an hour as he promised. They also washed my car for me. I go to Cardinale because Nick is there and he is a great person to work with. Danita Branson Mesa More

Phone answered by a human, not automated system, within seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addr seconds. Appointment scheduled exactly as desired. Greeted warmly upon arrival. Service completed in less than an hour. Informed of issues to be addressed at next service. Overall, a very good experience from start to finish. Mark Nahmias San Tan Valley, AZ More