694 Reviews of CardinaleWay Mazda Mesa - Service Center
Love this dealership. I will direct anyone to them that is looking for new/used or service work. Awesome people. very informative and I left understanding my car. thank you. is looking for new/used or service work. Awesome people. very informative and I left understanding my car. thank you. More
Brought it in for a problem with the seatbelt. I was only there for 30 mins. They found the problem and fixed it quickly. Thanks for the service. only there for 30 mins. They found the problem and fixed it quickly. Thanks for the service. More
Everyone was very helpfuland friendly especially Steve. Offered and paid for my rental car for the day. Recommended other items that need looked at on my car. Overall I was very satisfied! Offered and paid for my rental car for the day. Recommended other items that need looked at on my car. Overall I was very satisfied! More
This is my 3rd visit to your service dept. and both Steve and Nick have been extremely helpful. Steve makes me feel confident that he isn't going to take advantage, he understands my situation and has been and Nick have been extremely helpful. Steve makes me feel confident that he isn't going to take advantage, he understands my situation and has been most helpful and professional. I really apprecicate him. More
Steve has helped me twice with my car. The first time, I came in and he helped me change the battery on my key fob which of course he didn't have to do. He also helped me install the gas cap that I purchase came in and he helped me change the battery on my key fob which of course he didn't have to do. He also helped me install the gas cap that I purchased at a different Mazda dealer which is unheard of. He was extremely friendly and was aware of my time in everything that he did. The next time I brought my car in he was very considerate of keeping me informed and in the know about what was happening with my car and how it was being handled. He made everything as easy for me as possible. He contacted my warranty company and handled everything that he could without concerning me. Once he had the details figured out he contacted me and shared that everything was going to be taken care of. He gave me impeccable service and was cheerful and thoughtful throughout. It makes me wish that I had bought my Mazda CX-7 through them instead of the Honda dealership who has been a nightmare to work with. I had begun to think that all car servicemen were the same but Steve has proven me wrong. I'm so grateful for the care that he took of me and my car. More
I have all of my service done at Cardinale Way Mazda and they are always professional, friendly, personable, and honest. Nick is always on top of things and always makes me feel like I am his #1 customer. they are always professional, friendly, personable, and honest. Nick is always on top of things and always makes me feel like I am his #1 customer. Nick and Cardinale Way Mazda have earned my trust and have a customer for life. More
I was greeted by Nick when I first pulled up. He addressed me by name and I felt that was great. I think my experience was best because he treated me like a person not just a customer. addressed me by name and I felt that was great. I think my experience was best because he treated me like a person not just a customer. More
My experience with Nick and the service department have been great. I couldn't ask for a better person to work with. I am always greeted in a friendly fashion and he has answers to any of my questions. Nic been great. I couldn't ask for a better person to work with. I am always greeted in a friendly fashion and he has answers to any of my questions. Nick is an outstanding represenative of your company and I hope you let him know that. More
My Son's '99 Mazda 626LX suffered an on the road failure. I called Steve Ross, because he worked with us on this car before, and we had Very Favorably results with Steve, and car with that visit. So we go I called Steve Ross, because he worked with us on this car before, and we had Very Favorably results with Steve, and car with that visit. So we got the car towed into Cardinale Mazda Service Dept, and Steve kept us completely Up-To-Date. We were made aware of everything, good or bad. The problem for us was that the BAD, would ended-up costing us more then the car was worth. The Transmission was a total loss. After that, the decision to sell the car for parts or whatever was the only way to go. Going this route, Steve was VERY HELPFUL in finding a buyer. Steve was True to His Word, and he worked with us to help keep the cost down. We really do appreciate Steve as our Service Rep.. I keep his phone number handy. More
I would definitely recommend this dealership. Both my daughter and I have Mazdas purchased from them and the experience has been great from the beginning. The sales staff was absolutely wonderful to wor daughter and I have Mazdas purchased from them and the experience has been great from the beginning. The sales staff was absolutely wonderful to work with during the purchases. They were helpful, honest and friendly working with us to obtain the best financing and terms on the autos we wanted. Since purchase, each time either of us has taken our vehicle for routine service, the entire staff has been helpful and friendly. Nick always makes sure you know up front what services are recommended for your current mileage and the cost. We have yet to encounter a time when the cost exceeded the estimate and they always finish the service by the time they say they will or even a bit early. I will be a customer for life. More