CardinaleWay Mazda Mesa - Service Center

They take care of my vehicle and provide excellent service every time I bring my car in for service. They also provide my car with a much need cleaning when the finish, which is greatly appreciated. service every time I bring my car in for service. They also provide my car with a much need cleaning when the finish, which is greatly appreciated. More

My wife and I purchased our Mazda 6 in 2010 and I must admit that I have been nothing but impressed with the service department and especially Nick Santarsiero. Nick has always gone out of his way to make admit that I have been nothing but impressed with the service department and especially Nick Santarsiero. Nick has always gone out of his way to make us comfortable when we bring our car in for servicing. He takes the time to explain all of our questions without making us feel rushed or that we are bothering him (I have had this problem before with other dealerships). Even though he deals with hundreds of people each week he always knows who we are without having to pull up our data. I guess the best way that I can explain how I would rate Nick is that I TRUST him. I would not say that about most service advisers that I have had to deal with. This is our first Mazda but it will not be our last. More

Nick was a pleasure to work with, very courteous. He explained everything that was going to be done and when the work was completed he showed me the results and explained them to me. explained everything that was going to be done and when the work was completed he showed me the results and explained them to me. More

My wife and I have been very pleased with Cardinale Way Mazda, but after the service was completed they were suppose to wash the car. When the car was returned to me the car had the appearance of being was Mazda, but after the service was completed they were suppose to wash the car. When the car was returned to me the car had the appearance of being washed until you looked a little closer. The detailer didn't do a very good job. The front and hood of the vehicle was still covered in bugs. If you are going to take the time to wash the vehicle make sure it is clean before it is returned to the customer. More

Steve is always helpful and you can trust the work he recommends for your car. I would give him a "6" on Friendliness if I could. Cardinale doesn't always have the best price, but the same is true for an recommends for your car. I would give him a "6" on Friendliness if I could. Cardinale doesn't always have the best price, but the same is true for any dealership service center. They do offer coupons and service specials that make it easy to choose genuine OEM parts over after-market parts with a third party mechanic. More

This is the second time I have completed this because I read your terms of use and everything was erased. The people of Cardinale are always friendly, humorous, knowledgeable, skilled, and informative. read your terms of use and everything was erased. The people of Cardinale are always friendly, humorous, knowledgeable, skilled, and informative. I have rarely been at Cardinale when customers are not interacting with Cardinale staff, telling stories, cracking kind jokes or staff are just listening to a customer with intense thought and concern. I always enjoy my visits primarily because they act much like a family does treating everyone as though they belong and are important. Nick is a solid and up front person with great humor more than evident at every person he sees. A good place to visit. More

I had my car towed to Mazda in Mesa and even though it took two tries, Steve was exceptional during the entire process. Very on top of things and I really appreciated that he called me regularly to keep took two tries, Steve was exceptional during the entire process. Very on top of things and I really appreciated that he called me regularly to keep me abreast of what was going on. Steve is very friendly and gave me a good deal on my car and explained everything to me and was not pushy in any way. Steve did everything in his power to make my experience a very positive one. Thank you Steve. Ken Gutting More

I dropped my car off late afternoon with a failing fuel pump. Service got back to be really fast with a diagnosis, in about an hour and a half, just before closing time. The car was back on the road 2 hour pump. Service got back to be really fast with a diagnosis, in about an hour and a half, just before closing time. The car was back on the road 2 hours after they opened. Great service. More

Nick is simply the friendliest and best service advisor I have ever had! Thank you Nick for your exceptional customer service! I am always greeted right away, he is always friendly and helpful and I get my v have ever had! Thank you Nick for your exceptional customer service! I am always greeted right away, he is always friendly and helpful and I get my vehicle returned very quickly. More

I was extremely satisfied with the customer service that I received this past week. Nick was very friendly and helpful in resolving the problem that we had with our CX-9. Not only was he clear and prompt I received this past week. Nick was very friendly and helpful in resolving the problem that we had with our CX-9. Not only was he clear and prompt about everything; his person ability was impressive. I would recommend using his facility to others. He was a pleasure to work with. More