CardinaleWay Mazda Mesa - Service Center

I always bring my car to Cardinale Way Mazda in Mesa. They always do a great job and I can always depend on them to fix it correctly the first time. My services rep. is Nick Santarsiero. He is the best s They always do a great job and I can always depend on them to fix it correctly the first time. My services rep. is Nick Santarsiero. He is the best service guy ever! He is so friendly and nice. I always have a great experience with Nick. He makes me feel important and always makes sure I am taken care of in the best way possible. More

Nick's approach to customers is very refreshing. I am a new customer and Nick welcomed me as if I was a current customer - with energy and gusto. Even though I didn't have an appointment, the service w new customer and Nick welcomed me as if I was a current customer - with energy and gusto. Even though I didn't have an appointment, the service was very timely. More

Mazda personnel were sensitive to my issues and my concern with regard to the expense while balancing the somewhat unique situation that I am in with my car. I bought it in 2010 and it took well over concern with regard to the expense while balancing the somewhat unique situation that I am in with my car. I bought it in 2010 and it took well over a year to get to the 5,000 mile checkup. At that time, I had the oil changed and the tires rotated. However, my Kansas dealer had not entered the necessary maintenance information into my record book. While helping me to understand what needed to be done now that I was in Arizona, Mazda nonetheless remained supportive and professional. Two hours was a long visit but they were kind enough to let me know how long it would be ahead of time. Managing customer expectations is a skill that not many companies spend time on but Mazda did. I am now confidant that I will have a reliable dealer to turn to for continued maintenance and one that seems to care about their customers. More

As always, I recieved great service. Nick always keeps me informed as to when my car will be ready and it was even done early this time !!!! Thank you Nick !!! informed as to when my car will be ready and it was even done early this time !!!! Thank you Nick !!! More

We accidently locked our Masda3 by shutting the door to take care of something while the car was running. Not knowing what to do since we had only the one key, we decided to call the closest Masda dealers take care of something while the car was running. Not knowing what to do since we had only the one key, we decided to call the closest Masda dealership to see if they had any suggestions. With no way to enter the car it was a relief to be told that they could cut us a key with no key to copy. The folks were so nice and it took very little time and we also received good advice about preventing another problem by having the new key programed with the other key so we would have a working spare. Thanks for your friendly and prompt help. More

I had my '08 Mazda CX-9 in for regular service(oil change, filter,inspection).The reception by Nick was courteous & quick & the work was completed on schedule while I waited. change, filter,inspection).The reception by Nick was courteous & quick & the work was completed on schedule while I waited. More

I was very pleased with my recent service visit. Steve greeted me by my car and took care of all of my needs. He didn't pressure me into any work, but was kind enough to make recommendations. I will be greeted me by my car and took care of all of my needs. He didn't pressure me into any work, but was kind enough to make recommendations. I will be sure to return for those items when they are due. Thanks Steve and I hope you get a "Atta Boy". More

I purchased tires that Steve recommended and I Love them! He is the best as far as knowing the products available. My ride now is quiet and smooth. Thank you, Steve, you "rock"! He is the best as far as knowing the products available. My ride now is quiet and smooth. Thank you, Steve, you "rock"! More

Nick Santarsiero always greets me like an old favorite friend. He takes great care of me and my CX-9. We love the car and the service since the sale has been nothing short of incredible. I can't imagin friend. He takes great care of me and my CX-9. We love the car and the service since the sale has been nothing short of incredible. I can't imagine buying a Mazda anywhere else. More

Nick is always courteous and helpful. He explains what he recommends being done and why. He is also helpful about answering questions. When the service is complete Nick explains what will need to be don he recommends being done and why. He is also helpful about answering questions. When the service is complete Nick explains what will need to be done at the next service. I trust him to tell me what needs to be done and about how much it is going to be and how long it's going to take. More