CardinaleWay Mazda Mesa - Service Center

I had questions that were answered clearly and with expertise about my Miata, purchased in a private party sale. Repairs/replacement issues were not done just because I thought they might need to be. expertise about my Miata, purchased in a private party sale. Repairs/replacement issues were not done just because I thought they might need to be. Everything was checked out and honestly explained to me as not necessary or recommended. A car dealer practicing honesty and integrity is to be commended! More

We purchased our CX-9 from Cardinale Way 6 years ago and it is the only place I will take my vehicle to for service. The employees there are friendly, accommodating and most of all honest. We are always tak it is the only place I will take my vehicle to for service. The employees there are friendly, accommodating and most of all honest. We are always taken care of in a timely manner which means a lot because we have two small children who have little patience for sitting and waiting!! Nick Santarsiero is the best Service Advisor you will find. Not only does he take the time to help with your vehicles needs but he also gets to know you as an individual. He always goes the extra mile to ask how the kids or the hubby is doing. You will not be disappointed with Cardinale Way Mazda. More

Steve was able to get me right in for a service/repair before i left with my family for a road trip to California. My car was inspected and ready to go in very little time, and while I waited. It was a ve before i left with my family for a road trip to California. My car was inspected and ready to go in very little time, and while I waited. It was a very smooth and professional experience. I am used to getting my car serviced and feeling pressured into purchasing 10 other things that really I didn't need. Not at Cardinale Mazda!Thank you for making this experience so easy for me! More

Cardinale Way Mazda in Mesa is so different! While I likely spent too much when I bought my 2011 CX-9, I never felt I was ripped off. All of that being said, I continue to return to CardinaleWay becaus likely spent too much when I bought my 2011 CX-9, I never felt I was ripped off. All of that being said, I continue to return to CardinaleWay because of the service department. Nick Santaresiero is my main Service Advisor but Steve and Gary are also very helpful. The Cashiers are very enthusiastic and welcoming. It is not unusual for most of the sales staff to stop to say HI as they walk past where I am waiting. Today I went in for an Intermediate Service...did I say that this is only the second dealership that I have ever used for routine maintenance in the 40+ years I have been a car owner? Autobahn Tinting provides WI-FI, which is a blessing so that I can get some work done while I am waiting. I have never been so comfortable while my car is being serviced. If you are looking for a really nice 7 passenger SUV that gets good mileage, is very comfortable, handles more like a Mazda 6 than a CX-9! If you are going to get one, get it where you can get the best deal but take it to CW for service! More

The first time I used the service center, I called in on a Saturday for a oil change, I spoke with Steve Ross, he informed me that there wasn’t a opening for that day, but later called back and told me a sp a Saturday for a oil change, I spoke with Steve Ross, he informed me that there wasn’t a opening for that day, but later called back and told me a spot opened and got me in and out quickly. He answered all my questions and was extremely friendly. The next time I was in need of service I called him directly, he was again, extremely helpful and happy to assist me. He even got me a great deal! My experience was awesome and I didn’t hesitate to call yet again and ask for him. He’s a great person to deal with and I’m honored to know someone I can count on. More

I brought my car in for a routine 5,000 mile service, and to purchase two new tires, on 1/17. I continue to be highly impressed with the level of service at Cardinale Way Mazda. Steve Ross, my service advi to purchase two new tires, on 1/17. I continue to be highly impressed with the level of service at Cardinale Way Mazda. Steve Ross, my service advisor, is fantastic. He is efficient and thoroughly addresses all questions/concerns. I greatly enjoy doing business with these folks. More

As usual, great service! I was late for my appointmnt and Nick still fit me in. Service was performed quickly and the staff was friendly. Cardinale Way Mazda in Mesa does not disappoint! Nick still fit me in. Service was performed quickly and the staff was friendly. Cardinale Way Mazda in Mesa does not disappoint! More

I have always had a great experience with the service shop and Nick is always super nice! I didn't mark great for price because I am cheap :) shop and Nick is always super nice! I didn't mark great for price because I am cheap :) More

Nick always greets me by name with a smile and a cheerful voice. His explanation of what will be done and the cost is easily understandable. He even prepares me for the anticipated cost of my next service voice. His explanation of what will be done and the cost is easily understandable. He even prepares me for the anticipated cost of my next service visit. The work is completed quickly and I am on my way. More

Nick and Gary have continued to provide outstanding customer service and personal attention . It is always a pleasure to deal with these guys. I will continue to do business with this dealership becau customer service and personal attention . It is always a pleasure to deal with these guys. I will continue to do business with this dealership because of Nick and Gary. More