694 Reviews of CardinaleWay Mazda Mesa - Service Center
I took in my 2002 Tribute for recall repair and met Tyrone while waiting. I planned to buy in a few months but ended up leaving that day with a 2014 CX5. Tyrone piqued my interest and Brian showed me Tyrone while waiting. I planned to buy in a few months but ended up leaving that day with a 2014 CX5. Tyrone piqued my interest and Brian showed me the wisdom of not putting more money in my 2 2002 vehicles while waiting to purchase in 6-7 months. They also moved me from buying another Miata to the CX5 because of how many miles I drive for work - 25,000/year. When the Tribute repair was finished I was told another $2000 in repairs would be needed soon. That was it - I traded in the Miata & Tribute and took home my new CX5! Going they purchase process was clear and every possible question was answered. A female buying a car is sometimes treated like we don't know what we're doing and leave feeling like we've been taken advantage of. This was not the case with Brian or Tyrone. I also left with Brian's card in my car, in my purse and in my auto manual with assurances that I could and should call him anytime! I believe him! It was a great experience. More
Took our new car in for the first scheduled service. Nick took great care of everything we needed for the first oil change, etc, including recommending someone to use for a cracked windshield. Everybody we h took great care of everything we needed for the first oil change, etc, including recommending someone to use for a cracked windshield. Everybody we have met, including the first trip to buy the car have been nothing but helpful and friendly. I couldn't be happier that we chose Cardinale Way. More
Nick was extremely pleasant to work with. He was right on top of taking care of the problems with the high-mileage vehicle that was otherwise in excellent shape. He was very prompt in keeping me informed on top of taking care of the problems with the high-mileage vehicle that was otherwise in excellent shape. He was very prompt in keeping me informed about what needed to be done and about how much it would cost. There were no surprises. When we picked the vehicle up, it was washed and waiting under the canopy just outside the service department door. It was a very hot Arizona day so he started the engine and cranked the A/C on just minutes before we took the wheel to leave the dealership. It was a pleasure doing business with Nick because he was friendly and very personable and kept me in the loop so to speak. We are confident our Mazda Tribute will be good for many more reliable miles. More
As always Nick is amazing! Lets me know the cost up front. He always has a smile on his face when you walk through the door. Great customer service. Will not go anywhere else! front. He always has a smile on his face when you walk through the door. Great customer service. Will not go anywhere else! More
Absolutely Awesome!!! Steve has been my go-to guy for almost over two years now and I couldn't be happier with the customer service I receive. The dealership has a friendly atmosphere and they take care almost over two years now and I couldn't be happier with the customer service I receive. The dealership has a friendly atmosphere and they take care of you as if you were family. If you need to get your Mazda serviced and you don't want the hassle of traditional dealerships, this is the place to go! More
I have always had a great experience with the Cardinale Way Mazda dealership, especially working with Nick Santarslero in the service department. I recommend them to everyone. Way Mazda dealership, especially working with Nick Santarslero in the service department. I recommend them to everyone. More
Nick was great. I made an appointment and he had the paperwork ready to go and the service was done fast. I had just got my windshield replaced somewhere else and he made sure that they did not wash th paperwork ready to go and the service was done fast. I had just got my windshield replaced somewhere else and he made sure that they did not wash the car and told me to just bring it back because he owed me a car wash. I like their service dept. More
Nick was great from the time we talked to him to set up the appointment to the time we drove our car away after it was serviced. He was very friendly, always informative and made our first service experi the appointment to the time we drove our car away after it was serviced. He was very friendly, always informative and made our first service experience for our car, a great one. We drove away with smiles on our faces. He displayed a real Aloha spirit right here in Arizona. (we're from Hawaii). Well done Nick! More
Steve was great! Help us with a very frustrating situation. He did it with a smile on his face and made sure to get things done quickly so we wouldn't be without a car! situation. He did it with a smile on his face and made sure to get things done quickly so we wouldn't be without a car! More
Nick is very welcoming when I arrive and always knows my name. He makes sure he gets me in and out as soon as possible without any excessive waiting. The work is always done right the first time; I have n name. He makes sure he gets me in and out as soon as possible without any excessive waiting. The work is always done right the first time; I have never had to bring my vehicle back for something that wasn't done right. More