CardinaleWay Mazda Mesa - Service Center

Asst Service Mgr Nick Santarsiero was great. I needed a general checkup of a 9 year old car, and he did everything I wanted (including having a technician ride with me and see how the car "sounded" and "wo general checkup of a 9 year old car, and he did everything I wanted (including having a technician ride with me and see how the car "sounded" and "worked"). Both the technician and Nick saved me money by telling me that some of the things I thought should be done did not have to be done at this time, but suggested other items that I did not think of. A professional service manager - a rare person today! More

Nick is the BEST!!! :) You can't help but smile Nick is the BEST!!! :) You can't help but smile when you hear his voice. He has wonderful customer service skills... Good job Cardinale Way Mazd Nick is the BEST!!! :) You can't help but smile when you hear his voice. He has wonderful customer service skills... Good job Cardinale Way Mazda, you picked a winner with Nick. Thank you!!! More

Nick got my car in for service on time and answered all my questions. The car was ready in a reasonable amount of time and looking brand new again as they even washed it for me. my questions. The car was ready in a reasonable amount of time and looking brand new again as they even washed it for me. More

You couldn't ask for better service. Nick is the type of person who really makes a day great! This dealership is where I bought my car, and will shop in the future. of person who really makes a day great! This dealership is where I bought my car, and will shop in the future. More

Steve Ross, my service adviser, really made me feel like he worked for me, and not the extended warranty company. In stead of a hand in the face, I got an empathetic arm around my shoulders. Nice! He made he worked for me, and not the extended warranty company. In stead of a hand in the face, I got an empathetic arm around my shoulders. Nice! He made sure that not only my initial service issue was covered, but he gave my car a thorough inspection to make sure other components were working correctly. I got a rental car while my car was getting fixed. I don't think Steve or Cardinale Way Mazda could have done more to earn my return business. More

Very efficient service from the very beginning to the very end. Friendly, customer focused attitude. Had an apointment made and everything went smoothly timewise, was in and out with the needed car servi very end. Friendly, customer focused attitude. Had an apointment made and everything went smoothly timewise, was in and out with the needed car service provided in no time. Well done! More

The appointment to service my car was easy and the girl that set it up was nice. When i arrived, i didnt have to wait, nick was there to greet me. He let me know the cost and time to service my car which w that set it up was nice. When i arrived, i didnt have to wait, nick was there to greet me. He let me know the cost and time to service my car which was affordable and he prepared me for my next visit since i would have to do a little more. He was very courteous. More

Always great service, I bought my car here and have been back for all service and maintenance, I'm so glad I picked this dealership when I decided to get a almost new certified used Mazda 3 sport 5door!! It back for all service and maintenance, I'm so glad I picked this dealership when I decided to get a almost new certified used Mazda 3 sport 5door!! It has been a great experience ever since!! Steve Ross in service, is always awesome to work with and will and have recommended this great dealership to everyone I talked to, when it comes to dealerships!!! More

What a great experience. Nick already had checked on the parts available prior to my arrival and he had my CX-9 ready at the exact time as promised. Very pleasant experience! parts available prior to my arrival and he had my CX-9 ready at the exact time as promised. Very pleasant experience! More

I was very impressed with the service department compared to another local Mazda dealer. I took it to Cardinale Way because it was very close to home and...frankly, the coupons I received in the mail helped to another local Mazda dealer. I took it to Cardinale Way because it was very close to home and...frankly, the coupons I received in the mail helped get me in the door! (I was able to use one, so that was great.) Back in July 2013, I had some routine service done on my 2012 Mazda 3 - oil change, transmission flush, etc. There was also an issue with noise while turning in the front right wheel well. Turns out it was a torn wheel well liner - they had the part in stock and were able to fix it at the same time they were doing service. Steve was awesome - super helpful & kept in touch with me (I had left my car there to run errands). Not sure what a "5" for service/parts price would be, as I wouldn't know where to begin to price out a wheel well liner but the price wasn't unreasonable so I had them fix it that day. There were no surprises and everyone was helpful and professional. I'm due for more service soon and I'll be taking it in again to Cardinale Way Mazda! More