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CardinaleWay Acura Las Vegas - Service Center

Las Vegas, NV

4.9
60 Reviews
Call Service Center (702) 763-1751

60 Reviews of CardinaleWay Acura Las Vegas - Service Center

Sort by
December 16, 2023

Service is friendly, prompt, and complete. This is my third time for service with service advisor Josh. More

by CAJKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

CardinaleWay Acura Las Vegas responded

We appreciate your kind words on our service at CardinaleWay Acura. It's good to hear that Josh provided you with a helpful patronage experience for the third time. Thank you for selecting us while maintaining your vehicle's performance.

November 25, 2023

Josh has been very helpful and always makes me feel like He has Time for me and he has My bed interest in mind. More

by chkmeoutqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

CardinaleWay Acura Las Vegas responded

We're pleased to hear you had a positive experience with our staff at CardinaleWay Acura. Your faith in us is deeply valued.

November 25, 2023

Excellent service, nice service advisor Mr. Josh, did not set an appt., just walk in at the dealership and they took care of me right away. More

by montalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

CardinaleWay Acura Las Vegas responded

Thank you for trusting CardinaleWay Acura with your vehicle maintenance. We're pleased to know that the efficiency and kindness displayed through our service wasn't missed by you. Mr. Josh is indeed a valued member of our team.

November 19, 2023

Staff very professional and polite love the service. didnt take long to get my car More

by Little guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

CardinaleWay Acura Las Vegas responded

We appreciate your feedback and we're pleased to know that you had a positive experience with our professional staff and swift service at CardinaleWay Acura. We look forward to assisting you again in the future.

June 13, 2023

Always have great service here at Acura! My next vehicle will be from here! Thanks for all you do. More

by hutchfam702
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

CardinaleWay Acura Las Vegas responded

So great to hear this! We always go the distance for our customers here at CardinaleWay Las Vegas. We appreciate your 5 star review - if you ever need anything else, feel free to let us know!

May 30, 2023

We had a great experience here. From the welcoming phone call to the conclusion of our purchase More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
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Jun 05, 2023 -

CardinaleWay Acura Las Vegas responded

Gman, we're happy to hear that your experience was 5-stars. Your feedback is important to us as we strive to provide the best customer service in the Las Vegas area. We're also happy to know you found our staff to be supportive during your experience here at CardinaleWay Acura - Las Vegas. We're more than happy to assist you if anything else comes up. Take care!

May 28, 2023

Service Department is good. Quiet plenty to eat and drink. Everyone is polite. Positive experience More

by Btwolfpack
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks for this, BTWolfPack. We appreciate your review and would love to know how we can earn a 5 star review from you at our CardinaleWay Acura Las Vegas service department. If you ever need anything else, we're here to assist - please let us know. We would be happy to take your feedback for consideration.

May 25, 2023

I appreciate the Lyft ride home when I was informed that my vehicle would need to stay overnight. And I especially appreciate the Lyft ride back to the dealership when my vehicle was ready for pickup. That More

by Dexemii
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks for this, Dexemii! We genuinely appreciate your 5 star review for our CardinaleWay Acura Las Vegas service department. If you ever need anything else, we're here to assist. Have a great week! Happy to know you got home safe and appreciated our Lyft concierge when you needed it.

May 14, 2023

Excellent service here at the Acura place. I have been coming here for year and no problem More

by Noraduran100356
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

CardinaleWay Acura Las Vegas responded

So happy to hear you that you have had an excellent experience with us at CardinaleWay Acura Las Vegas. We take pride in providing a great experience not only right now but in the future as well. We are here to assist in any way we can so please let us know if you need anything else. Thank you!

May 15, 2023 -

Noraduran100356 responded

Excellent service here at the Acura place, have been coming here for years and no problems.

May 15, 2023 -

Noraduran100356 responded

I’m all done so I don’t know what else you need for me to say.

March 07, 2023

Best employees! Always friendly, helpful and professional. I would highly recommend for a new car, servicing. More

by carrash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Doblado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
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Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks so much for this feedback! We really appreciate that and look forward to seeing you again. Have a great rest of your week!

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