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CardinaleWay Acura Las Vegas - Service Center

Las Vegas, NV

4.8
37 Reviews

37 Reviews of CardinaleWay Acura Las Vegas - Service Center

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November 19, 2023

Staff very professional and polite love the service. didnt take long to get my car More

by Little guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

CardinaleWay Acura Las Vegas responded

We appreciate your feedback and we're pleased to know that you had a positive experience with our professional staff and swift service at CardinaleWay Acura. We look forward to assisting you again in the future.

June 13, 2023

Always have great service here at Acura! My next vehicle will be from here! Thanks for all you do. More

by hutchfam702
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

CardinaleWay Acura Las Vegas responded

So great to hear this! We always go the distance for our customers here at CardinaleWay Las Vegas. We appreciate your 5 star review - if you ever need anything else, feel free to let us know!

May 30, 2023

We had a great experience here. From the welcoming phone call to the conclusion of our purchase More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
Jun 05, 2023 -

CardinaleWay Acura Las Vegas responded

Gman, we're happy to hear that your experience was 5-stars. Your feedback is important to us as we strive to provide the best customer service in the Las Vegas area. We're also happy to know you found our staff to be supportive during your experience here at CardinaleWay Acura - Las Vegas. We're more than happy to assist you if anything else comes up. Take care!

May 28, 2023

Service Department is good. Quiet plenty to eat and drink. Everyone is polite. Positive experience More

by Btwolfpack
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks for this, BTWolfPack. We appreciate your review and would love to know how we can earn a 5 star review from you at our CardinaleWay Acura Las Vegas service department. If you ever need anything else, we're here to assist - please let us know. We would be happy to take your feedback for consideration.

May 25, 2023

I appreciate the Lyft ride home when I was informed that my vehicle would need to stay overnight. And I especially appreciate the Lyft ride back to the dealership when my vehicle was ready for pickup. That More

by Dexemii
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks for this, Dexemii! We genuinely appreciate your 5 star review for our CardinaleWay Acura Las Vegas service department. If you ever need anything else, we're here to assist. Have a great week! Happy to know you got home safe and appreciated our Lyft concierge when you needed it.

May 14, 2023

Excellent service here at the Acura place. I have been coming here for year and no problem More

by Noraduran100356
Recommend Dealer
Yes
Employees Worked With
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

CardinaleWay Acura Las Vegas responded

So happy to hear you that you have had an excellent experience with us at CardinaleWay Acura Las Vegas. We take pride in providing a great experience not only right now but in the future as well. We are here to assist in any way we can so please let us know if you need anything else. Thank you!

May 15, 2023 -

Noraduran100356 responded

Excellent service here at the Acura place, have been coming here for years and no problems.

May 15, 2023 -

Noraduran100356 responded

I’m all done so I don’t know what else you need for me to say.

March 07, 2023

Best employees! Always friendly, helpful and professional. I would highly recommend for a new car, servicing. More

by carrash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Doblado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks so much for this feedback! We really appreciate that and look forward to seeing you again. Have a great rest of your week!

February 28, 2023

Everyone is always friendly and helpful, and gets the job done every time I stop in. More

by Manginidanny
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Thanks so much for this feedback! We really appreciate that and look forward to seeing you again. Have a great rest of your week!

February 26, 2023

Have been coming to get my car serviced here for a little longer than a year and I love how knowledgeable they are and the great service overall they provide More

by Sanpatricol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kloeckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Sanpatricol responded

Josh did an amazing job keeping me informed of what my vehicle needed done and was very accommodating. It was a pleasure working with him

February 05, 2023

Been a Honda/Acura owner all my life. Great cars but the Cardinaleway dealership lacks the professional service one would expect. Cardinaleway’s online review monitor had my first first p More

by Wronged Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees that have access to car during service
Apr 12, 2023 -

CardinaleWay Acura Las Vegas responded

Sir or Madam, this is very concerning to us and is not a typical problem we encounter. This is something we take very seriously and if any theft was found to be happening in this regard, said employee would be severed from the company immediately. We are investigating this issue and resolve it internally if there is anything found. NOTE: We have seen your other posts regarding this exact same review and know who to contact if we find anything related to this.