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CardinaleWay Acura Las Vegas - Service Center
Las Vegas, NV
87 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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87 Reviews of CardinaleWay Acura Las Vegas - Service Center
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June 03, 2025
Al G I took my 25 Acura in for service to have the moonroof fixed. They pulled it into the stall to fix it and when they pulled it out they damaged the rim when they hit the lift while backing the car moonroof fixed. They pulled it into the stall to fix it and when they pulled it out they damaged the rim when they hit the lift while backing the car out. They said we will refinish it, I said no way I want a new one. They put a new one on but they wanted me to pay for it I talked to the service director Brad Garrett who does not know how to talk to people and we had a few words he told me take your car and don't come back here again. I ask you is this any way to talk to a customer? I told him I won't. This man should be fired. The service advisor that I worked with Josh was very good but when you have one bad apple you have to get rid of it. I hope the owner reads this. More
by none
Employees Worked With
Brad Garrett
June 03, 2025
Mitch was very friendly. and efficient. The recall on my car was fixed promptly. They also gave me a loaner car so that wouldn’t be without a vehicle. Would recommend this dea and efficient. The recall on my car was fixed promptly. They also gave me a loaner car so that wouldn’t be without a vehicle. Would recommend this dealership.Dealership. More
by Nsburle64
Employees Worked With
May 31, 2025
Needed a new transmission. First one was damaged in shipping and instead of "fixing" it at the dealership, they fought to have a new one sent. Great advisors to deal with First one was damaged in shipping and instead of "fixing" it at the dealership, they fought to have a new one sent. Great advisors to deal with More
by Mommaof1and3
Employees Worked With
Freddy
May 31, 2025
The dealership is clean and they have snacks provided. The coffee machine that they have was also good. The coffee machine that they have was also good. More
by Jheedarosima
Employees Worked With
May 24, 2025
Mitch is always genuine. I never feel I’m being sold. I’m very confident when I am in Mitch‘s hands. I never feel I’m being sold. I’m very confident when I am in Mitch‘s hands. More
by Nanette.verdin
Employees Worked With
May 18, 2025
CardinaleWay Acura is the best car dealership I have ever worked with. Everyone is always so nice and helpful. worked with. Everyone is always so nice and helpful. More
by melissa_learose
May 17, 2025
Mitch is the best. I can always count on good service. Very pleasant to work with. Mitch and Louie Doblado are why I keep buying acuras. I can always count on good service. Very pleasant to work with. Mitch and Louie Doblado are why I keep buying acuras. More
by Dede
May 09, 2025
BEST CUSTOMER SERVICE IN LAS VEGAS AREA , LOU AND THE REST OF THE CREW ARE SIMPLY THE BEST .EVERYONE AT CARDINALEWAY GIVES THE COMFORT OF FAMILY REST OF THE CREW ARE SIMPLY THE BEST .EVERYONE AT CARDINALEWAY GIVES THE COMFORT OF FAMILY More
by Ron platek
Employees Worked With
May 01, 2025
This is a great dealership. The employees are wonderful. Service department is top notch, Everyone there is so helpful. The employees are wonderful. Service department is top notch, Everyone there is so helpful. More
by ladonnakermee
Employees Worked With
