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CardinaleWay Acura Las Vegas
Las Vegas, NV
369 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up.
With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way.
Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 369 reviews
December 19, 2024
The customer service is excellent. I am told what to expect before the service and provided a detailed recap when the service is completed. The waiting lunge is comfortable. I am told what to expect before the service and provided a detailed recap when the service is completed. The waiting lunge is comfortable. More
by LVCrPshoot
Employees Worked With
December 14, 2024
Louie & Diego were very helpful & friendly & knowledgeable with the purchase of my new 2025 RDX knowledgeable with the purchase of my new 2025 RDX More
by annmtel
December 11, 2024
I’m very pleased with the service appointment I just had with Acura in Vegas. Freddie and Danielle went out of their way to make sure all my concerns were met. The sales side of my vehicle I was far from im with Acura in Vegas. Freddie and Danielle went out of their way to make sure all my concerns were met. The sales side of my vehicle I was far from impressed.. no return phone calls or follow up after my purchase .. More
by Chris M
Employees Worked With
Freddie and Danielle in Service
December 03, 2024
Top-notch service department! They always put the customer first. Appointments were easy to schedule and the wait time was reasonable. They always put the customer first. Appointments were easy to schedule and the wait time was reasonable. More
by JnR
Employees Worked With
December 02, 2024
Thanks CJ and Victor, good experience buying a new car right off the Trailer! Thanks!! right off the Trailer! Thanks!! More
by Olvera
November 29, 2024
Kai Wailing is a superstar Employee for you guys? He provided my wife and I would excellent customer service explained all the details and put in the extra to make us feel comfortable. He even offere He provided my wife and I would excellent customer service explained all the details and put in the extra to make us feel comfortable. He even offered to explain details about the new electric car that I bought that shows that he is put in the extra for his customers. I will continue to use Cartway Acura the only as a referral, but the service department too More
by Redbaron
Employees Worked With
Kai Wailing
November 28, 2024
Carlos and Josh are always super helpful and efficient when servicing my car. Highly recommend CardinaleWay Acura! when servicing my car. Highly recommend CardinaleWay Acura! More
by Yaqin Huang
November 28, 2024
Chip is the best! He sold us a 2023 Acura Integra and he was so kind and efficient. Definitely recommend Chip and the CardinaleWay Acura team He sold us a 2023 Acura Integra and he was so kind and efficient. Definitely recommend Chip and the CardinaleWay Acura team More
by Yaqin Huang
Employees Worked With
November 22, 2024
Dropped car off for recall & was done within 24 hours. Josh H and Josh were both very friendly. Josh H and Josh were both very friendly. More
by Nv7
Employees Worked With
November 16, 2024
The service manager FREDDY was very kind and accommodating while I waited almost 2 hours for a part replacement. While I was seated at a desk working on my laptop, another sales representative c accommodating while I waited almost 2 hours for a part replacement. While I was seated at a desk working on my laptop, another sales representative came over to me and asked if he can get me a drink of water or coffee. I’ve never been treated with such A+ customer service at a dealership. More
by Cinsana
Employees Worked With
Freddy
