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CardinaleWay Acura Las Vegas
Las Vegas, NV
396 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up.
With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way.
Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
March 10, 2022
If I could rate them at zero stars I would have. The overall buying experience was okay. They were extremely unwilling to deal on the price in fact we were “charged” a “market adjustment fee” of 10% The overall buying experience was okay. They were extremely unwilling to deal on the price in fact we were “charged” a “market adjustment fee” of 10% of the MSRP which while given the current state of country and supply chain is understandable. Yes, we had every right to walk out, and the thought crossed my mind several times in the 2-3 hours that we were there. They played the typical games that all dealerships do when buying a vehicle. You must sit and wait for them to “consult” with the manager about things. The thing that made the buying experience horrible was the 6 weeks that we had wait to get the information to register our vehicle. Once we finally got the information, it was dated three days after our purchase, which means the paperwork sat on someone desk for 5-6 weeks. The other item was the financing. We were told we would have paperwork within roughly 10 days. After multiple phone calls and roughly 6 weeks to get a phone number for the lender, I found out talking to them (the lender) that paperwork was finalized on the day I was finally able to speak with someone in the finance department at the dealership. The lender mentioned that the loan was funded the following day (after our actual purchase date) however they needed some more information from the dealer before they could send paperwork to us. I was further mentioned that they made multiple requests to the dealer and only after 5-6 weeks did, they get the requested information. Also, they was no follow-up by the sales person that we worked with. As part of our deal, we got some accessories and they had to be ordered. It was about 1-2 weeks after the purchase that it showed so I went and picked it up. The salesman was there, and he had asked how we liked the vehicle, but that was almost 2 weeks after we purchased the vehicle. Overall, I expected a lot more from Acura as they are considered a premium brand over say their less expensive brand Honda. Maybe we would have gotten better service at Honda, however my wife loves the premium finishes that Acura offers over Honda. I would not recommend CardinaleWay Acura to anyone that is looking to buy an Acura or even a used car from them. More
by david.fiedler78
March 08, 2022
You found the right fit for me! Thank you, Chip. I love my Acura Rdx Thank you, Chip. I love my Acura Rdx More
by mrgnmtthws
Employees Worked With
March 05, 2022
Chip and Aleksija were great! They helped me find exactly what I wanted, and made it happen in record time. They truly make you feel special and important, and things couldn’t hav They helped me find exactly what I wanted, and made it happen in record time. They truly make you feel special and important, and things couldn’t have gone better! We’ll be loyal customers for life! More
by Kyla Turner
February 15, 2022
Great service as always! Thanks Chip & Louie! We always get treated like family. We are a loyal Acura family. Thanks Chip & Louie! We always get treated like family. We are a loyal Acura family. More
by Actorado8
February 02, 2022
I am so excited about my new Acura MDX! They were able to order and reserve exactly what I wanted and it arrived in only 3 weeks! A big thank you to Chip who consistently reached out to me with updates and t order and reserve exactly what I wanted and it arrived in only 3 weeks! A big thank you to Chip who consistently reached out to me with updates and thoroughly oriented me to my new car once it arrived! More
by jenniferkhoye
Employees Worked With
January 15, 2022
Cardinale Acura is awesome. Chip is a great salesperson and Mitch in service is terrific. and Mitch in service is terrific. More
by Quiensupo
January 14, 2022
Chip was very helpful and patient with us..It was one of the easiest and no stress car buying experiences.. the easiest and no stress car buying experiences.. More
by kensa46
Employees Worked With
November 12, 2021
The best dealership in Las Vegas! Thank you Chip for being so amazing! We got my husband a 2018 Honda Civic Type R last year sold by Victor and now this year was such a spontaneous surprise to get a 201 being so amazing! We got my husband a 2018 Honda Civic Type R last year sold by Victor and now this year was such a spontaneous surprise to get a 2019 Acura TLX by Chip! They are both wonderful salesmen that are willing to go above and beyond for you. I walked out with my dream car and we only trust this dealership when it comes to purchasing new cars! Thank you so much for your wonderful service! More
by gioanl1994
October 23, 2021
Chip worked with us to find the right car without being too pushy. He made the whole car buying process a breeze. too pushy. He made the whole car buying process a breeze. More
by cailinbenton
Employees Worked With
October 22, 2021
Working with Chip at Cardinale Acura was the best car buying experience that I have ever had. He was knowledgeable, kind, and extremely patient with my indecisiveness. I would recommend buying a car fr buying experience that I have ever had. He was knowledgeable, kind, and extremely patient with my indecisiveness. I would recommend buying a car from Chip to anyone who wants a great dealership experience. More
by blr8977
