CarVision of Trooper - Service Center

I purchased my car from this dealership on Tuesday. This morning (3 days later), the air bag light came on. I called Jimmy in service and he said I could bring the car up right away. They took the car rig morning (3 days later), the air bag light came on. I called Jimmy in service and he said I could bring the car up right away. They took the car right in and gave me several updates as to what they were doing and why. The mechanic came out and explained the issue to me in a forthright and honest manner. I was made to feel like they truly cared that I have a good experience in their department and that my car was a priority. In the end they fixed another issue that they had discovered and because they could not reproduce the air bag issue at the time of service, Jimmy gave me assurance that if the air bag/restraint system presented an issue in the future they would take care of it for me. It is very hard to find service departments you can trust, but I left this one feeling valued, respected and happy with the work. I hope I do not have an issue moving forward, but if I do, I am confident that Jimmy and the professionals at Car Vision will take care of it. Many thanks! More

I'm from out of town and my truck broke down nearby. The service techs were extremely friendly and helpful. They took me right away without an appointment. My truck was diagnosed and repaired at a VER The service techs were extremely friendly and helpful. They took me right away without an appointment. My truck was diagnosed and repaired at a VERY fair price. I highly recommend them! More

My Chrysler Pacifica needed a battery and I was pleasantly surprised by the service I was given. I spoke with Jimmy Franklin and he was very pleasant and helpful. He had my car back to me with in 2 pleasantly surprised by the service I was given. I spoke with Jimmy Franklin and he was very pleasant and helpful. He had my car back to me with in 24 hours and kept me informed. I don't mind recommending CarVision to any one after the wonderful Customer Service I received. I want to say thank you to Jimmy Franklin and the driver who picked us up. They where wonderful. Keep up the good work. Thanks again :) More

BOTH JIMMIE , SERVICE ADVISOR & MARTY,SHOP FOREMAN HAVE GONE ABOVE AND BEYOND WHAT ONE WOULD NORMALLY EXPECT FROM A SERVICE DEPT. THEY HAVE BENT OVER BACKWARD TRYING TO FIX A NUMBER OF SMALL PROBLE HAVE GONE ABOVE AND BEYOND WHAT ONE WOULD NORMALLY EXPECT FROM A SERVICE DEPT. THEY HAVE BENT OVER BACKWARD TRYING TO FIX A NUMBER OF SMALL PROBLEMS,SOME OF WHICH I AM SURE ARE NOT COVERED UNDER THE LIMITED WARRANTY PROVIDED WITH THIS PRE-OWNED VEHICLE I WILL HIGHLY RECOMMEND THIS ORGANIZATION TO ALL OF MY FRIENDS. More

This young man was very helpful when I was getting my car serviced. Very Polite and helpful! Jimmy was great! Great place to do business...highly recommended! serviced. Very Polite and helpful! Jimmy was great! Great place to do business...highly recommended! More

A few thoughts regarding my very positive experience with the Carvision service department worthy of sharing with other car owners in need of service or repair. I have 5 cars in my family ranging between 20 the Carvision service department worthy of sharing with other car owners in need of service or repair. I have 5 cars in my family ranging between 2002 and 2008. Seems like every time I turn around one of the cars is in need of something. I've used other auto repair places in the area none with the professionalism and expertise I've had with Carvision. The service manager, Marty Spitko, was very courteous and always schedules the work at a time convenient with me. He gives me an estimate of the time it will take to have the work completed and every time I get my cars back right on schedule. The prices have always been competitive and affordable, way less then the other places I've used in the past. And most important, the work is always completed and done correctly without any problems the first time. Seems like all their mechanics are very well trained and know what they are doing. A few times the parts needed for my repairs were not readily available, but Marty always called to explain the situation and let me know what I was up against. A few of the cars in my family (my sons cars) are getting up in miles and I wouldn't hesitate to purchase a new car from Carvision. They seem to have always have a beautiful inventory at what appears to be very good prices. Thumbs up to the Carvision service department. With 5 cars in the family thank goodness they are there! More

Friendly reliable and honest service department. They went above and beyond what I expected in making sure the job was done right and well within my budget. went above and beyond what I expected in making sure the job was done right and well within my budget. More

Marty runs a service team that is experienced with a variety of makes and models and is committed to outstanding service. The time Marty takes upfront to listen to customer concerns helps he and his di variety of makes and models and is committed to outstanding service. The time Marty takes upfront to listen to customer concerns helps he and his direct reports tune into the issue quickly, diagnose correctly and fix the issue the first time. In addition to being a service expert - Marty and the team are friendly, courteous and hold themselves accountable for honest, fair repairs and service. I'll definitely be back! More

I purchased 4 cars at Carvision. The management customer service was excellent in sales and service department. I would highly recommend carvision to friends and family. service was excellent in sales and service department. I would highly recommend carvision to friends and family. More