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CarVision of Trooper - Service Center

Norristown, PA

3.9
74 Reviews

74 Reviews of CarVision of Trooper - Service Center

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February 02, 2014

ok experience at the dealer good to see they took my trade for a good price. i like that then service was a in and out one More

by zel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David cha
January 20, 2014

Kevin and the mechanics worked hard to make sure that all our issues got fixed. Some problems came up on a recent car purchased and they did everything to make sure we had a good experience. Thanks! More

by mlpayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2014 -

CarVision of Trooper responded

Hey no problem! I'm happy we could get your issues resolved for you! if you need anything else you know where we are. Kevin Semeraro General sales mgr

January 14, 2014

We entered the service dept. immediately was welcomed, info. was collected, waiting time for service was minimum and completed report of service was given. AWESOME! More

by catricamorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike granese
Jan 14, 2014 -

CarVision of Trooper responded

Thanks so much catrica! we try our best to make sure our customers are taken care of both before and after the sale and it sounds like the service dept took good care of you. thanks for the great review!

November 04, 2013

My husband and I took our car to the service center at Carvision for some minor maintenance. The process went very smoothly; we were given excellent customer service by Jimmy Franklin, and our car was re More

by EMBoesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2013 -

CarVision of Trooper responded

That's great Erica! I'm glad jimmy got everything sorted out for you in a timely manner. if you need anything else you know where to find us! Kevin.

November 01, 2013

I had my vehicle for almost a year and something went wrong with it.. Even though I believe that I shouldn't of had to get service done so soon my service experience was great... My car was taken care of More

by Moniluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

CarVision of Trooper responded

Jimmy is a fantastic guy and we hear how great he is from customers all the time! I'm so happy he gave you great service. our goal is always to make sure any of our customers have a positive ownership experience not to just sell them a car. Jimmy is on the front lines of that process and he always delivers! thank you so much for taking the time to tell us how you were treated we really value these reviews. im going to go pat jimmy on the back right now, haha! if you need anything in the future please let us know. Thanks again, Kevin Semeraro General sales mgr, and the rest of the Carvision team.

October 26, 2013

Repairs within 30 d warrantee were completed to our satisfaction and without question. Making of spare key elsewhere was reimbursed as promised. Great working with Jimmy! More

by jarwhite89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 04, 2013

I purchased my car from this dealership on Tuesday. This morning (3 days later), the air bag light came on. I called Jimmy in service and he said I could bring the car up right away. They took the car rig More

by loumo38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 08, 2013 -

CarVision of Trooper responded

Hello loumo38! Thank you for posting a great review about our dealership. We are so glad to hear that Jimmy was able to give you the service you were looking for! Thanks for your confidence in Jimmy and our team, we will be sure to personally pass this information along! We hope to see you again soon, let us know if we can do anything for you again in the future. -Your friends at Carvision

September 19, 2013

I'm from out of town and my truck broke down nearby. The service techs were extremely friendly and helpful. They took me right away without an appointment. My truck was diagnosed and repaired at a VER More

by JohnTiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but maybe David.
Sep 24, 2013 -

CarVision of Trooper responded

Hello JohnTiller! We are obliged to have taken you as soon as we could - you deserve this as a wonderful customer of ours!! We are glad we were able to help you out in your time of need with repairs at a good price! Please feel free to stop back in at any point - we are here for any and ALL of your car needs. -Your friends at Carvision

August 12, 2013

Purchased a used Nissan Frontier and had it serviced and worked on to an acceptable level of service. Was satisfied with the process and end result. More

by loboxavier
Recommend Dealer
Yes
Employees Worked With
Marty Spitko
August 03, 2013

My Chrysler Pacifica needed a battery and I was pleasantly surprised by the service I was given. I spoke with Jimmy Franklin and he was very pleasant and helpful. He had my car back to me with in 2 More

by Sharonachineku1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver who picked me up.
Aug 06, 2013 -

CarVision of Trooper responded

Hello Sharonchineku1! It sounds like you had a great experience with wonderful customer service! We are so happy to hear such great, positive feedback such as yours! We are here at any time for any and all of your car needs and are really looking forward to seeing you again sometime in the near future. We are so glad that we were able to take care of you and deliver efficient service. Take care. -Your friends at Carvision

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