CarVision of Trooper

These guys rock! From sales to service, my experience has been first rate. I would highly recommend this place. The car selection process was perfect. I tried out about eight cars before picking an '06 Scion been first rate. I would highly recommend this place. The car selection process was perfect. I tried out about eight cars before picking an '06 Scion. There were a few cosmetic and "check engine' light issues. I was within their 30 day period and they were more then happy to clear all issues. Good people. More

The WORST customer service! They don't return phonecalls or emails to people who WANT to buy a car -- strange in this economy. First, I looked at what they said was an accident-free car, only to find it was or emails to people who WANT to buy a car -- strange in this economy. First, I looked at what they said was an accident-free car, only to find it was in a major wreck. Next, I was intereted in a car coming into inventory; salesman said she'd call me when it arrived...sold to someone esle. I'll try another dealership. These guys suck! More

Five years ago I purchased a 2000 Mazda van from car Vision, when they were in their small Norristown location. The day I bought it, the office was packed with buyers and the owner came out and since he Vision, when they were in their small Norristown location. The day I bought it, the office was packed with buyers and the owner came out and since he knew we would hav eto wait, he offered to buy lunch for my family (myself, wife and two kids) at the restaurant next door. We returned after lunch, found the car we wanted at a very reasonable fixed price , and purchased it. Five years later, my wife still owns the van and plans to keep it for another 3-4 years. The car is still in great shape. Two years ago, I purchased a 2003 Jaguar from them and I am very pleased with it as well. I have not had to do any repairs to it, just oil changes every 3000miles. I am surprised about teh negative comments about CarVision- they are very professional, not aggressive, have fixed prices well below NADA price, and will offer financing through known banks , but allow you to use your own financing if you prefer (I used their own for my Van, but my credit union for the Jaguar). I have also recommended Car Vision to three of my work colleagues, and they have made purcvhases which they are very happy with. I am buting my next car from Car Vision, and when my kids turn 16, I will buy their cars at car Vision as well More

okay, so i bought a used nissan quest with 38,000 miles. a little over 3,000 miles the timing belt goes and warranty doesn't cover. bottom line- they sell crap. please do yourself a favor and pass on these a little over 3,000 miles the timing belt goes and warranty doesn't cover. bottom line- they sell crap. please do yourself a favor and pass on these guys no matter the price! The interest rates are sky high and there service sucks and they details are van and it smelled like an old wet rag in the vents for the whole summer. I found out that it was a flood vehicle. never disclosed. More

This place is all smoke and mirriors. They try to make themselves sound like Car Sense. They are initially freindly, but they soon become pushy. The first night I went there, they tried to give me an 11% themselves sound like Car Sense. They are initially freindly, but they soon become pushy. The first night I went there, they tried to give me an 11% interest rate on a BMW that had been in 2 different accidents. I told them I needed time to think about (read shop around) I went back 2 days later with my parents to look at a newer Volvo s40. The car had one owner and was part of GE fleet services. I know so because they left all the previous owners information in the glovebox (think about identity theft). I felt more confindent that the Volvo was a "good" car rather than the BMW I looked at. I mentioned that I took my parents the second trip, because I didn't think an 11% interest rate was acceptable, and I didn't want them to think they could try anything funny on a 24 year old with a little bit of money. The second time they came back with 9% and my dad told them they were out of their mind. So they came gack with 8% then 6%. Each time they ran my numbers, they hurt my credit score. I told them that 6% was still unacceptable, and that I would contact my personal bank. They told me that it was a mistake to do that. My sales person James, was very unperfessional, every sentance was accompanied by "dude". Anyway back to my bank, they came back with a 5.4% interst rate on the car, and told me it would have been lower if car vision hadn't ran my numbers like 8 times. Then they hit me with a warranty from Continental Warranty Inc. for $2200, they gave me 10 year/100000 miles which pretty much covered everything. Turns out... 4 months later the warranty company is extremely difficult to get in touch with, and everything I read about them online is bad. Now I have to go into my own pocket plus the $2200 to get volvo brakes. This is the reason I bought the warranty. Now I've learned that if it sounds to good to be true....it is! Then the warranty comapny sold my information to other warranty companies and now i get calls all day at work regarding warranty sales pitches. I called them to dicuss this, and nobody would talk to me or call me back. Do yourself a favor, Stay away from Car Vision. More

Yesterday I purchased a 2005 Toyota at an excellent price--I did my research before going to Car Vision and knew what my target price was....Car Vision was actually lower than my target price by $600 ! price--I did my research before going to Car Vision and knew what my target price was....Car Vision was actually lower than my target price by $600 ! My experience overall was outstanding: finance manager Wesley Young arranged for competitive financing at a local credit union for me and salesman David Cha was genuine, honest and completely knowledgeable about his products--it was an absolute pleasure to do business with Car Vision. David even went so far as to pick me up from the local train station when I arrived and double check the tire pressures before I drove off the lot in the afternoon--I am a completely satisfied customer. I read all the other reviews and while it did scare me a little, I knew going into it my job was to be the most educated consumer possible--that means I checked all 3 credit reports before I showed up, and had researched the two possible car models I wanted--I did my homework and ultimately there were no surprises. I'm sorry some of those other folks didn't have the outstanding experience I did--well, I guess when you sell hundreds of cars a month, there's bound to be a few dogs. Thanks to Wes and David--see you in a few years for the next one! More

I was sold a car valued at $22,000 for approximately $24,000. At the time of purchase they gave me a carfax "proving" that the car had a clean title. Funny because just 2 years later im attempting to $24,000. At the time of purchase they gave me a carfax "proving" that the car had a clean title. Funny because just 2 years later im attempting to trade into a different vehicle and when they pulled the carfax I find out that it had frame damage in 2004 (2 years before i ever bought the car). I will never EVER shop from this dealership again. More

I recently bought a Jetta there. I bought it with a "we owe" because the mirror was broken. After two full day trips and alot of yelling, they "fixed" it. They used a completely different mirror that doe owe" because the mirror was broken. After two full day trips and alot of yelling, they "fixed" it. They used a completely different mirror that does not even match. I will never go back there again. The owner was rude and absolutely ridiculous and service did not have a clue what was going on! They wanted us to pay to fix their mistakes. I would not recommend Carvision to anyone. The only part of he deal that was okay was the sales woman, Michelle. take warning and stay away! More

I purchased my 98 Honda Civic Hatchback on Saturday, March 9, 2008. I started driving it home and all of a sudden, it wouldn't shift into gear when stopping at red lights. Took it back to the dealersh March 9, 2008. I started driving it home and all of a sudden, it wouldn't shift into gear when stopping at red lights. Took it back to the dealership (All the while, being an hour late for work - AFTER being at the dealership for 4 hours) Got it back that night when I got done work - they told me they put the wrong transmission fluid in it and that it was fixed. Sunday morning (the 10th), I went to use my car and couldn't unlock it - from the inside OR outside. I had to climb in through the back to get into the car and couldn't unlock it from the inside either. I had to climb out of my passenger side window to get out of the car. I took it back to the dealership on Monday the 11th (since they are closed on Sundays)... they had it all day and fixed the driver's side lock - which I never got a straight answer why it wouldn't unlock. Never fixed the passenger side door, they apologized, and told me to come back another day and they'd fix it. Had the car Tues, Wed, and Thurs. Friday.. I was on my way to work and stopped at a stopsign.. the car wasn't shifting. This time, I couldn't get it to go into drive AT ALL. Carvision's service department had to come tow the car away. Was late to work an hour and a half this day due to having to wait for the tow truck guy to get there (which took almost 2 hours!) Called them at 6:45pm after not being able to get a hold of anyone all day and was told they'd need to put in a new transmission. Finally got the car back Tuesday the 19th. Had a rental car from Saturday to Tuesday. When I got the car back, it still wasn't shifting correctly. Hesitating when stopping and then going again. Overshifting. (the car is automatic!) - Called the dealership and said I just wanted to return the car and get my money back - that I didn't feel safe in this car and couldn't rely on it. Was told my only options were to A: keep the car and theyll make necessary fixes when needed... B: take it back and they'll give me a different car... C: return it, break the contract, and not receive the $1000 I put down on the car... BS!!! I've had the car a total of what... 5 days out of all that time??? To top it off... it took 5 tries to get it to start this morning!!!! DO NOT GO HERE --- I AM TELLING ANYONE AND EVERYONE TO AVOID THIS DEALERSHIP AT ALL COSTS! More

I purchased a Nissan Pathfinder at CarVision at a fair price. Unfortunately I was stupid enough to buy an extended warranty which isn't worth the paper it's printed on. I've spent over $2,500 out of poc price. Unfortunately I was stupid enough to buy an extended warranty which isn't worth the paper it's printed on. I've spent over $2,500 out of pocket replacing parts that should have been covered but since the hostile and ignorant warranty company rather pay employees to "jerk you around" instead of pay out claims... Let's now move onto the cheap paint job that was done on the driver's side to cover scratches and paint chips that now makes my vehicle look like a crap mobile... By the way... this "dealer" will take cash to lower your sales tax which I think may be illegal (although you'd have to ask the PA Department of Revenue and the IRS) More