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CarVision of Trooper

Trooper, PA

4.7
3,399 Reviews
Welcome to CarVision It’s been 24 years since the opening of the first Car Vision dealership and we can’t remember one day when we didn’t welcome every single person as a family into our house. Our team is the extension of our family and we take pride in the successes and accomplishments of each one of them. Why Choose Us? CarVision’s ultimate goal is to fulfill our customer’s needs by working around the challenges that revolve around your family in Trooper, Montgomery County, PA. We’ve all been through tough times but that doesn’t mean that you have to bear the burden of not being able to get a car and putting our families through difficult situations. We offer a full spectrum of options that fits your needs. From the first mass-produced electric car to the all-time family favorite SUV, our dealer has what the Philadelphia market needs, an offering that meets the needs of all types of incomes, financing options, and an enviable variety hand-picked by our market expert. From 20 Cars in the Lot to….50,000 Cars Later! Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband-and-wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person.
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2626 W Ridge Pike

Trooper, PA

19403

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Showing 3,399 reviews

May 06, 2014

Bad Experience I didn't like the way the salesman David Cha handled the whole sales process. No much explanation was given about the car, he wasn't friendly at all. More

by Jacobmathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 28, 2014 -

CarVision of Trooper responded

Dear mr matthew, sometimes as much as we try not every used vehicle can be perfect. im sorry about the trouble you experienced but it sounds like our service dept stood behind the vehicle and the issues have been taken care of for you. im surprised to read your comments about david cha as he is one of our oldest and most well liked sales associates. our sales process is built around being more of an internet based company than a normal car dealership and the assumption is made that customers have researched the vehicle they want before they arrive. most customers love the speed and efficiency this affords but it sounds like our process missed the mark with you and for that I am sorry. if there are any issues I can help you with in the future please don't hesitate to contact me. Sincerely, Kevin Semeraro general sales mgr.

May 28, 2014 -

CarVision of Trooper responded

Thank You Jacobmathew for your review I am Happy to see that "We Did Fix" the situation you had with your experience. David does have a very dry way about him But he is very respectful and knowledgeable he works very hard to assure that his customer experience is the best. As you know sometimes Everyone has a bad day, we spoke and he feels very bad about your experience he knows buying a car is a big investment.... Car Vision and Dave feel very bad and would like to invite you here for a "FREE FULL TANK of GAS" Please contact me direct Brad Marks General Manager

Jul 31, 2014 -

CarVision of Trooper responded

Car Vision would like to send to Dinner at the Restaurant of your choice. Please contact me to discuss further Very truly yours, Brad Marks

April 23, 2014

Great Experience Jovan was very friendly and professional to me and my daughter. He explained the entire process in very easy to understand language. Both my daughter More

by dmauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2014 -

CarVision of Trooper responded

Hey Doug I'm so happy all went well yes Jon's a great guy and loves what he's doing and has fun doing it have a great summer and thank u.......... if you need anything please call me: Very truly yours, Brad Marks General Manager

April 08, 2014

Great shopping/buying experience David Cha was very accommodating and friendly. Despite the lousy weather, he showed me several cars and got me into a nice, affordable car that met my More

by cjm0830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2014 -

CarVision of Trooper responded

Rain, Sleet and Snow lol we aim to please... Dave enjoys selling cars and meeting new people he and Car Vision thank u very much for taking time to write us a Great Review :) If you need anything in the future please contact me: Very truly yours, Brad Marks General Manager

April 01, 2014

MATT is a very good Guy. My Experience here at Car Vision was The BEST. He will get you the car u need.Thank U Matt U Are Very Friendly And Nice. U helped Me out not one time but twice. I am going to refer u More

by Nik1278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 22, 2014

The key to this transaction was the lack of pressure to purchase unlike some other dealership experiences. The team made me feel comfortable and with no obligation to purchase. The process was also very sm More

by Ralmonte05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 17, 2014

So far, I have only had to get a couple of minor things taken care of while my vehicle was under the 30 day warranty, but I found the service department to be extremely friendly, knowledgeable and very acc More

by angiemoore70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
March 13, 2014

helpful, understanding and cooperative. i enjoyed being talked to like a person and not like a child even though i am a new young driver. dave was very suggestive, impressive and friendly. i am very glad h More

by degrungous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david cha
March 13, 2014

Great experience buying my new car! Everyone was very friendly and helpful with choosing the perfect car for a great price. They werent trying to make a fortune off of me but making sure I got a reliable More

by marahwalter23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 10, 2014

My experience was really good, one of the best experiences I've ever had before. I really recommend this dealer to anybody. I hope you the best. More

by roymelendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 10, 2014

Frank greeted myself and my daughter as soon as we entered the showroom. He was friendly and polite. He immediately showed us the vehicle we had seen on-line. By the time we returned from the test More

by richard10shoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2014 -

CarVision of Trooper responded

Hello mr shoff! Im so happy to hear of your wonderful experience here at carvision, Frank is one of our best associates so its no surprise to hear that he treated you great. if there is anything we can do for you and your daughter if the future please let us know, and thank you for the nice review. Sincerely, Kevin Semeraro general sales mgr.

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