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CarSquad

Katy, TX

4.8
823 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

February 09, 2023

Our experience with Kenny Samali and the Car Squad staff was a pleasant one. Kenny stayed with us through the entire transaction, answering every question I presented to him. The delivery to our home was so More

by beverlybollinger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Luvin (Lou) Melendez
Report | Print
Feb 09, 2023 -

CarSquad responded

Dear beverlybollinger, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to friends as well. We love hearing from you and knowing that you enjoyed your car buying experience with Kenny. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

February 09, 2023

CarSquad was an amazing dealership to work with! Masi was our sales agent & he was very great to work with. Always available & answered every question within a timely manner. More

by katherine.nicole1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy, Kenneth (Ken) Carroll, Albert Anzaldua
Report | Print
Feb 09, 2023 -

CarSquad responded

Dear Katherine, Hearing that you had a 5-STAR car buying experience with Masi is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing CarSquad. Your CarSquad Customer Care Team – Al

February 09, 2023

Loved the whole experience! Ashley was great at assisting us in the whole process. Great customer service, Great Staff, Place was excellent… More

by blancapatino1988
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Madrigal, Elissa Cardenas
Report | Print
Feb 09, 2023 -

CarSquad responded

Dear blancapatino1988, We are delighted to hear that you enjoyed a great car buying experience with Ashley, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

February 08, 2023

Patrick McKenzie was very professional and great to work with. He layed out the details of what to expect and I had a great experience. More

by skii88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Kenzie) Mckenzie
Report | Print
Feb 08, 2023 -

CarSquad responded

Dear skii88, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Patrick at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Service Team: Al

February 08, 2023

My best experience buying a car and I have bought many cars in my years Madison my sales lady made it easy with no pressure answered all my questions showed me records of the car that I was interested in More

by Josealbertorod57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Ernest (Ernie) Trevino, Mark Gerloff
Report | Print
Feb 08, 2023 -

CarSquad responded

Dear Josealbertorod57, We are delighted to hear that you enjoyed your car buying experience with Madison, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 07, 2023

Michael was so nice and so patient and helpful. Not only did I test drive several vehicles, but we had already started the financing process when I switched vehicles again. Michael was wonderful an More

by LyndaN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Michael (Mike T) Thompson, Bryan Callis, Saif Rehman
Report | Print
Feb 08, 2023 -

CarSquad responded

Dear Lynda, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Michael and our sales staff, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Miles of smiles and safe travels to you and yours! Your CarSquad Customer Care Team – Al

February 07, 2023

Muhammad umer and Saif are very friendly and very knowledgeable person really nice guys I have and amazing experience with both of you guys More

by Janeth.lande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer, Saif Rehman
Report | Print
Feb 08, 2023 -

CarSquad responded

Dear Janeth, Hearing that you had an amazing 5-STAR car buying experience with Saif and Muhammad is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing CarSquad. Your CarSquad Customer Care Team – Al

February 07, 2023

Great customer service by our sales person Saif. And Sam in Finance outstanding work.. THANKS!! More

by jpclifford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Saif Rehman, Ramzi Fatayer
Report | Print
Feb 08, 2023 -

CarSquad responded

Dear jpclifford, We are delighted to hear that you enjoyed your car buying experience with Saif and Sam, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

February 07, 2023

Madison was an absolute pleasure to work with. She got me the car I requested online and had it ready to test drive before I even finished signing in. The finance team (Ernie) made everything easy More

by azem1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Ernest (Ernie) Trevino
Report | Print
Feb 07, 2023 -

CarSquad responded

Dear azem1120, We are delighted to hear that you enjoyed your car buying experience with Madison and Ernie, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

February 07, 2023

Upbeat staff was friendly regardless of whether you were thier customer or not. Quick process in our exp. Very transparent. More

by John.ostendorf88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Livan Perera, Emiguel (Mikey) Rodriguez, Calvin White
Report | Print
Feb 07, 2023 -

CarSquad responded

Hi John, Thank you so much for your positive comments about our staff and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team, and a friendly, quick sale process. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

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