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CarSquad

Katy, TX

4.8
823 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

February 15, 2023

I went in to go test ride and I ended up buying it within 2 hours! Michael and Albert were amazing and the customer service were so welcoming. They made my first time so easy. More

by jkillion06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Albert Anzaldua
Report | Print
Feb 15, 2023 -

CarSquad responded

Dear jkillion06, Thank you so much for taking the time to write a review and rate your experience with Michael and Albert at CarSquad. We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first visit with us as well as your first car buying experience. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

February 14, 2023

Absolutely Amazing, Masi & Ernesto are the Best! !! They really care, and work hard to get you the best deal possible !!! I will definitely recommend you look to purchase your next car here! Wonderfu More

by ashley.cruz2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy, Ernest (Ernie) Trevino
Report | Print
Feb 14, 2023 -

CarSquad responded

Hi Ashley, Hearing that you had a 5-STAR car buying experience with us and found Masi and Ernest to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

February 14, 2023

It was pleasure to do business with Masiullah Sidiqy he is a great sales person and talented thank you for outstanding communication Masiullah Sidiqy has a outstanding talent see you soon More

by SAYED HASHEMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy
Report | Print
Feb 14, 2023 -

CarSquad responded

Dear Sayed, Thank you so much for your positive comments about Masi at CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 14, 2023

Kenny is wonderful! He was very helpful answering our questions or referring us to the right individual if need be. He was patient , and treated us like we were his only More

by gwile5643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Yates, (1 star) customer service very poor, Kenny Salami, Bryan Callis, Elissa Cardenas
Report | Print
Feb 15, 2023 -

CarSquad responded

Dear gwile5643, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Kenny. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Feb 17, 2023 -

gwile5643 responded

Great job!

February 13, 2023

CARSQUAD dealers are very good and the mr. Theo is a very friendly person. Thank you for explaining us and answering all our questions. More

by Crisostinio da Silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Auvyon (Theo) Boyd
Report | Print
Feb 14, 2023 -

CarSquad responded

Dear Crisostinio, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Theo at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

February 13, 2023

Nice people, good customer service, great communication within the entire facility. Appreciate this awesome opportunity. More

by Supreme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Auvyon (Theo) Boyd
Report | Print
Feb 14, 2023 -

CarSquad responded

Dear Supreme, We are delighted to hear that you enjoyed your car buying experience with us, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

February 12, 2023

Umer, nice guys, very helpful! Thank you very much! He's so knowledgeable help us a lot very professional it was a good experience More

by tracy78cy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer
Report | Print
Feb 12, 2023 -

CarSquad responded

Dear tracy78cy, Thank you so much for your positive comments about Umer and CarSquad! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 12, 2023

Mask Seddigy was super helpful! The entire time he was super patient, attentive, and informative. Couldn’t have asked for a better salesman who genuinely cared for me and getting th More

by galarzajulianna
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy, Bryan Callis, Kenieca Moore
Report | Print
Feb 12, 2023 -

CarSquad responded

Dear galarzajulianna, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Masi was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

February 12, 2023

Buddha was very helpful and attentive. Lou in finance was good also. Great experience and Car Squad has really fair pricing. Highly recommend. More

by Rinklestiny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Emiguel (Mikey) Rodriguez
Report | Print
Feb 13, 2023 -

CarSquad responded

Dear Rinklestiny, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Buddha and Luvin were helpful, attentive, and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

February 11, 2023

Awesome job Madison! ! She provided super professional service and sold me the car in no time. I was in and out of the dealership within and hour and a half. Delivery was More

by Kata Hodgson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Elissa Cardenas
Report | Print
Feb 11, 2023 -

CarSquad responded

Dear Kata, Hearing that you had a 5-STAR car buying experience with us and found Madison to be awesome is the best thing we could ask for! We are so glad that you experienced a smooth and quick sales process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

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