CarSquad

CarSquad responded

Dear Kovawassel, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed an awesome car buying experience with our staff. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – AL

CarSquad responded

Dear Adrianramirez038, Hearing that you had an amazing car buying experience with us is the best thing we could hope for! It is great to know that Umer and Saif helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear vinhdinh, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Randy, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear nguyenvuong, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Randy was very helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear 1springerc, Thank you so much for taking the time to write a review and rate your experience with our team at CarSquad. We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first visit with us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear cchgsb, We just wanted to let you know how much you are appreciated, by CarSquad, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear you enjoyed a straightforward, no-high-pressure sales tactics experience, and we hope you felt like part of the family during your visit. We are concerned, however, with the low rating you gave to your experience in finance. Your concerns are very important to us, and we would like to personally address them with you. A member of our Management Team will be reaching out to you to follow up with you and discuss any difficulties you may have had in finance and determine how we can help you, and hopefully provide you with a much better experience. In the event they are unable to reach you, please contact them, toll-free, at 1-833-756-3103, or, directly, at customerservice@carsquad.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to speaking with you and addressing any lingering questions or concerns you might have while assisting you in the best way possible. Respectfully, Your Customer Care Team Member - Sharon Sent to Katy team 3/21 1:56 PM

CarSquad responded

Dear Scdance07, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed an awesome car buying experience with Saif. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear Artem, Hearing that you had a 5-STAR car buying experience with us and found Buddha to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear bretbolster, Hearing that you had a 5-STAR car buying experience with us and found Buddha to be awesome is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear Carissa, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are happy to know that you enjoyed your experience with Jacob, and we hope you felt like part of the family during your visit. However, we are troubled by your 3-star rating for your experience in Finance. Your concerns are very important to us, and we would like to address them with you personally. A member of our Management Team will be reaching out to you to follow up with you and discuss, in detail, any difficulties you may have experienced in finance and determine what we can do to help you and hopefully provide you with a much better experience. In the event they are unable to reach you, please contact them, toll-free, at 1-833-756-3103, or, directly, at customerservice@carsquad.com. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to speaking with you and addressing any lingering questions or concerns you may have, while assisting you in the best way possible. Respectfully, Your Customer Care Team Member - Sharon