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CarSquad

Katy, TX

4.8
823 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

August 31, 2023

Randy is friendly and straight forward. Worked to get answers to all my questions. Quick response time. Really cared about making the search process and buying process go smoothly! More

by Kmart0055
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
Sep 01, 2023 -

CarSquad responded

Dear Kmart0055, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Randy. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Kia Telluride! Sincerely, Your CarSquad Customer Care Team - Ed

August 30, 2023

Best salesman in the business if u need a car he’s going to get the job done he treated me like family! More

by Lyndonmc23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Francisco (Frank) Lopez
Report | Print
Aug 31, 2023 -

CarSquad responded

Dear Lyndonmc23, Thank you so much for taking the time to write a review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad to hear your Sales Associate treated you like family during your visit. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to seeing you again soon. Sincerely, Your CarSquad Customer Care Team – Ed

August 30, 2023

We had 3 cars in mind here, have been looking for months. Their cars were clean and perfect for what is expected to buy a Pre-Owned car. I would definitely recommend them. Michael T was great and not a pushy More

by charlotte.c.elliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (Mike T) Thompson, Ahmed (Ed) Bencheikh
Report | Print
Aug 31, 2023 -

CarSquad responded

Dear Charlotte, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Michael T. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Kia Seltos! Sincerely, Your CarSquad Customer Care Team - Ed

August 30, 2023

Elena was very pleasant and knowledgeable in her field. Found me the perfect car. It was a pleasure purchasing my car from car squad. So close and easy shopping. More

by Buzz33s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regina (Gina) Mccrory, Elena Budan
Report | Print
Aug 31, 2023 -

CarSquad responded

Dear Buzz33s, We are happy to hear that Elena was able to help you find and purchase the perfect car for you. Thanks for the 4-star review and for recommending CarSquad to friends and family. We wish you safe travels in your GMC Terrain Denali and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

Easy process. Javier is the best. Finance was easy. Needed a vehicle fast and Javier was there to help. More

by alfonso_amauri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman
Report | Print
Aug 29, 2023 -

CarSquad responded

Dear Alfonso_amauri, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience easy and fast. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your nearly new Chevy Silverado 2500HD! Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

It’s been nearly 5 months since I’ve bought this car and I love it. It’s the same male and model as my old car but 4 yrs newer. I’m happy with it and I’m glad I found CarSquad when I did. More

by Curtis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Guzman
Report | Print
Aug 29, 2023 -

CarSquad responded

Dear Curtis, Thank you for taking the time to share your comments and feelings about your experience at CarSquad and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. We are glad you love your Chevy. Thank you for your business, and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

It was a great experience, they were helpful and explained everything very nicely. I recommend them if you are looking for car More

by Samudra82in
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Michael (Mike T) Thompson
Report | Print
Aug 30, 2023 -

CarSquad responded

Dear Samudra82in, Hearing that you had a GREAT experience with Javier and Mike T. is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Jeep Compass. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

Robert was an absolute professional he was extremely knowledgeable about the truck answered all my questions. He made buying the truck a great experience.. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Robert Gonzalez
Report | Print
Aug 30, 2023 -

CarSquad responded

Dear Chuck, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Robert. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

Randy has helped us find the perfect Ford F-150 for us. Randy was very knowledgeable and he took care of us and our purchase. More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
Aug 30, 2023 -

CarSquad responded

Dear Nick, We are happy to hear that Randy was able to help you find and purchase the perfect Ford F-150 for you. Thanks for the 5-star review. We wish you safe travels in your nearly new F-150 and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

August 29, 2023

Randy at Car Squad made the used car buying process simple. He was transparent with the entire process More

by plantdv
Recommend Dealer
Yes
Employees Worked With
Randy Garrison, Ahmed (Ed) Bencheikh
Report | Print
Aug 31, 2023 -

CarSquad responded

Dear Plantdv, First and foremost, thank you for your business. We’re glad that Randy was able to make your purchase simple and transparent. We appreciate your choosing CarSquad as we recognize that you had many different dealers to choose from, and we hope that you enjoy your nearly new Alfa Romeo Giulia. We look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

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