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CarSquad

Katy, TX

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rated
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

July 30, 2023

Javier was great! Very transparent, patient and helpful through the entire process. I’m a first time car buyer, so I’m very happy to have had such a positive experienc More

by Yusufu.grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Bryan Callis, Ahmed (Ed) Bencheikh
Jul 31, 2023 -

CarSquad responded

Dear Yusufu.grace, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at CarSquad, enjoy your nearly new Volvo S60! Sincerely, Your CarSquad Customer Care Team - Ed

July 30, 2023

Excellent & professional service by CarSquad. I am satisfied with the business,I had good advice throughout the process. More

by nat.zw18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Jul 31, 2023 -

CarSquad responded

Dear Nat.zw18, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Daniel! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to friends and family. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your Ford Fiesta! Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

Great selection, easy to access, nice amenities while you wait - loved being able to test drive solo! More

by EmilyMW
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emiguel (Mikey) Rodriguez, Regina (Gina) Mccrory
Jul 31, 2023 -

CarSquad responded

Dear EmilyMW, Thank you for purchasing your vehicle at CarSquad. It’s wonderful to hear you found CarSquad had a great selection of vehicles that were easy to access. It’s also great to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Enjoy your nearly new Hyundai Ioniq! Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

Randy did a really good job helping us thru this car buy deal. Thank you for all your help. See you soon More

by cv
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Jul 31, 2023 -

CarSquad responded

Dear CV, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Randy! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would repeat. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your nearly new Chevy Spark! Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

Luis was excellent and made this buying process very easy. We are very satisfied with our purchase. More

by matthewre2109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alfaro, Regina (Gina) Mccrory
Jul 29, 2023 -

CarSquad responded

Dear Matthewre2109, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience very easy. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We thank you for taking the time to share your comments. Enjoy your nearly new Chevy! Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

Great prices, friendly staff, and great vehicles! All thanks to Theo! I would definitely recommend. More

by DAVID_HALL3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Ahmed (Ed) Bencheikh
Jul 29, 2023 -

CarSquad responded

Dear DAVID_HALL3, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Theo! It's wonderful to hear that your visit with us earned a 5-star rating, and that you would definitely recommend CarSquad to others. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

Very good dealership with no pressure from the salesman. Good customer service, would buy from again. More

by bigdad471
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Omoniyi Vaughan
Jul 29, 2023 -

CarSquad responded

Dear Bigdad471, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Omoniyi and Bryan! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would repeat. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

July 29, 2023

He was very professional, patient, and quick making the process easy. Making my experience enjoyable! More

by Jonathan.bramlet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Koni
Jul 29, 2023 -

CarSquad responded

Dear Jonathan.bramlet, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Bashar. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

July 28, 2023

This was a very good car buying experience. The entire process from searching for the car to financing went very smoothly. The salesman went above and beyond to help us get this car. More

by Ejescobar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Koni
Jul 28, 2023 -

CarSquad responded

Dear Ejescobar, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience very smooth. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it. Enjoy your nearly new Ford Mustang! Sincerely, Your CarSquad Customer Care Team - Ed

July 28, 2023

Theo and Haider were both extremely helpful, patient, and informative with all of my questions! More

by Hopeful9721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Auvyon (Theo) Boyd, Haider Aljumaili
Jul 28, 2023 -

CarSquad responded

Dear Hopeful9721, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Theo and Haider. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Enjoy your nearly new Chevy Equinox! Sincerely, Your CarSquad Customer Care Team - Ed

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