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CarSquad

Katy, TX

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824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

August 10, 2023

Me gusto mucho este dealer, en especial la atención del vendedor Daniel, una gran persona, muy amable y paciente, sin duda lo recomendaré More

by anamacardona25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Aug 10, 2023 -

CarSquad responded

Estimada Anamacardona25, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Daniel. Compartiremos sus comentarios entre nuestro equipo. Nuestro objetivo es la satisfacción del cliente al 100% y parece que logramos ese objetivo con usted. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Anamacardona25, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daniel. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

August 10, 2023

Daniel excelente vendedor, muy atento y cordial, excelente experiencia de compra de mi nuevo carro More

by piabarbosalopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez, Regina (Gina) Mccrory
Aug 10, 2023 -

CarSquad responded

Estimada Piabarbosalopez, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Daniel. Compartiremos sus comentarios entre nuestro equipo. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Piabarbosalopez, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daniel. We will be sharing your feedback amongst our team. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

August 08, 2023

Elena was very nice and helpful. CarSquad is conveniently located and has affordable prices. Thanks More

by Natasha
Recommend Dealer
Yes
Employees Worked With
Elena Budan
August 08, 2023

Our sales person Moin was very helpful. He went above and beyond to make sure we found what we were looking for! Bobby, at the security gate was so nice and made sure we didn’t have any que More

by Larm88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby- security , Andrew Jewesak, Muhammad (Moin) Uddin
Aug 10, 2023 -

CarSquad responded

Dear Larm88, Hearing that you had a GREAT and EASY experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your nearly new Volkswagen. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

August 08, 2023

Diane was excellent! Super helpful and knowledgeable about the dealership, and the car buying process. She was incredibly easy to talk to and made me feel comfortable buy More

by Jordyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Diane Barriere, Kenieca Moore, Ahmed (Ed) Bencheikh
Aug 10, 2023 -

CarSquad responded

Dear Jordyn, Thank you so much for taking the time to write a 5-star review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad you felt comfortable during your purchase and that Diane was super helpful. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team – Ed

August 08, 2023

Frank was patient and gave great customer service. Will definitely recommend this place to friends and family ! More

by andylandrau79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco (Frank) Lopez
Aug 08, 2023 -

CarSquad responded

Dear andylandrau79, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your experience with Frank. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

August 07, 2023

Francisco was great! Easy process and great way to buy a car. Thank you for your help! More

by Seanheaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco (Frank) Lopez
Aug 08, 2023 -

CarSquad responded

Dear Seanheaney, Thank you so much for taking the time to write a review and rate your experience with Francisco at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

August 07, 2023

Thanks for an easy buying process. Luis was very helpful and showed us several cars before we finally decided on the right car for my daughter. More

by J Garver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alfaro, Ahmed (Ed) Bencheikh
Aug 08, 2023 -

CarSquad responded

Dear J Garver, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Luis was very helpful finding the right car for your daughter and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

August 06, 2023

Theo made my experience at CarSquad pleasant and easy! He was very attentive, kind and patient! I was nervous going to buy my first car, but I was in good hands! Next time you go to CarSquad, ask for T More

by Camila Vargas
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Kimberly Withers
Aug 08, 2023 -

CarSquad responded

Dear Camila, Thank you so much for taking the time to write a review and rate your experience with Theo at CarSquad. We really appreciate the feedback. We hope you felt like part of the CarSquad Family during your first visit with us as well as your first car buying experience. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for joining our CarSquad family! On behalf of all your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

August 06, 2023

I searched online for my new Mercedes Benz. I chose to meet Mikey. Mikey with Carsquad set me up to visit the dealership. He extended several options of great, beautiful cars. He was info More

by Mariamkonishi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt , Emiguel (Mikey) Rodriguez
Aug 08, 2023 -

CarSquad responded

Dear Mariamkonishi, Thank you very much for your awesome 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Mikey and Matt at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

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