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CarShop - Glen Mills

Glen Mills, PA

Overview
Reviews
Vehicles
4.3
92 Reviews
Call Dealership (610) 553-5150
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1021 Baltimore Pike

Glen Mills, PA

19342

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Showing 92 reviews

April 03, 2025

Em greeted me as I looked at cars and gave me his card. Not pushy but very willing to be available if I had any questions. Also willing to let me drive many different cars so I could decide what I liked be More

by Chrys P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Em
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Apr 04, 2025 -

CarShop - Glen Mills responded

We're glad to hear that you had a positive experience with our team members. Thank you for your review, and we hope you enjoy your new ride.

March 31, 2025

Carshop and the salesman Joe did a tremendous job helping me find my new car. I would highly recommended their no hassle customer friendly approach to service. More

by K&D Hadley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Macclarin
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Mar 31, 2025 -

CarShop - Glen Mills responded

We're glad to hear our team at CarShop - Glen Mills provided a no-hassle and friendly experience. Thanks for the recommendation.

March 23, 2025

No price haggling, no pressure, very friendly and knowledgeable. Made the sometimes difficult process of purchasing a car very easy More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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Mar 24, 2025 -

CarShop - Glen Mills responded

Thank you for sharing your experience with us. We're glad to know that our team was able to assist you in a stress-free manner at CarShop - Glen Mills.

March 10, 2025

Jonathan Moulton was an amazing sales consultant! I had an unbelievably smooth and professional experience thanks to Jonathan! More

by moultie61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moulton
Report | Print
Mar 10, 2025 -

CarShop - Glen Mills responded

We're really glad you had such a smooth experience with our team at CarShop - Glen Mills. Thank you for the kind words and for choosing us!

March 09, 2025

Hi, no problem at all. Excellent staff I was in and out. very friendly people More

by Tonysirianni25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony sirianni
Report | Print
Mar 10, 2025 -

CarShop - Glen Mills responded

Thank you for sharing your kind words about CarShop - Glen Mills. Glad to hear our team took great care of you.

June 11, 2024

My fiancée purchased a 45k plus Range Rover from Car Shop and towed there for service - she also purchased 5k worth of warranties - spoke with service writer Eric - worst conversation ever - transferred to H More

by Heather.rooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Report | Print
Jun 14, 2024 -

CarShop - Glen Mills responded

Hello, Your feedback is very important to us. If you could, please contact our General Manager, Sandy Walters, at Swalters@carshop.com so you can discuss the level of customer care you received from our Service Team in more detail, it would be greatly appreciated. Thank you.

March 21, 2024

I brought my vehicle to Carshop Glen Mills the week of 3/11/24 to sell. They quoted me one number and then the next time I returned on 3/14/24 they quoted me 2k less. I even had the offer in writing and i More

by Agraff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe
Report | Print
Mar 22, 2024 -

CarShop - Glen Mills responded

Mr. Graff, Thank you for your repeat business. As you know, at CarShop, we pride ourselves on being 100% transparent. When we conduct an appraisal, we perform an “initial” inspection of the vehicle which consists of a test drive, a vehicle history check, and a review of the exterior/interior of the vehicle, amongst other things. At that time, we also present an offer pending the results of a mechanical inspection. In your particular situation, when the technician performed the mechanical inspection, we discovered that the rear differential would have to be replaced and the vehicle had a severe oil leak which was not apparent before the car was on a lift. Due to the significant nature of the required repairs, we adjusted our actual offer for your vehicle to reflect your vehicle’s market value in its current mechanical condition. If you have additional questions, please contact our General Manager, Sandy Walters, to discuss. Thank you.

Mar 22, 2024 -

Agraff responded

If the vehicle had a “severe oil leak” it should have been apparent to the person who appraised it. You coincidentally lowered the offer as soon as you knew that I wasn’t going to purchase another vehicle from your dealership.

February 06, 2024

I was pleasantly surprised by the no-haggling, no pressure process. Our sales person, Matthew R. was very helpful and professional. More

by Terrysand2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Riccobono
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Apr 13, 2024 -

CarShop - Glen Mills responded

Hello. We are thrilled to learn that your experience at CarShop - Glen Mills was pleasant and comfortable and that you found our Sales Team to be both helpful and professional. Thank you for your amazing review. Please do not hesitate to reach out to us if we can be of any further assistance.

February 01, 2024

Vehicle listed above blue book value making it hard to finance. Final price was non negotiable. Salesman still ran credit app when they knew it didn’t “book out” well. Wasted both of our times. More

by Vitelli12
Recommend Dealer
No
Employees Worked With
William
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April 04, 2023

I don't understand how buying a car at CarShop isn't the new "norm". Honestly, the car buying experience was a total 180 from all the other experiences I have had making vehicle purchases. A huge thank you More

by ouseyshane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
El Persons
Report | Print
Apr 04, 2023 -

CarShop - Glen Mills responded

Thank you for leaving the CarShop - Glen Mills Sales Team a five-star rating and review. We are so glad we had the opportunity to succeed in all the requirements needed for a memorable car-buying experience. Thanks for your business.

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