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CarShop - Glen Mills

Glen Mills, PA

4.1
85 Reviews

1021 Baltimore Pike

Glen Mills, PA

19342

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Showing 85 reviews

April 18, 2025

This is my third time buying a used car at Car Shop! I love the experience each time it gets better and easier to buy a quality car. Carshop never lets me down and the sales consultant that I worked wit More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palombi
Apr 18, 2025 -

CarShop - Glen Mills responded

We appreciate your continued trust in CarShop - Glen Mills. It's great to hear you've had such positive experiences with our team. We're glad to make the car buying process smooth and enjoyable for you each time.

April 12, 2025

Maurizio did a great job assisting me with purchasing my vehicle! Great customer service/ patience More

by Wan.jones428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurizio
Apr 12, 2025 -

CarShop - Glen Mills responded

We're glad to hear you had a positive experience with our team at CarShop - Glen Mills, and that your vehicle purchase went smoothly. Thank you for the kind words!

April 03, 2025

Awesome place. Morgan is so helpful. Emergency tire problem fixed yesterday. Thank so much for taking care of this . More

by forever126sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 03, 2025 -

CarShop - Glen Mills responded

Glad to know our team could help with the tire issue. Thank you for your kind words and support of CarShop - Glen Mills. Wishing you safe travels ahead!

April 03, 2025

Em greeted me as I looked at cars and gave me his card. Not pushy but very willing to be available if I had any questions. Also willing to let me drive many different cars so I could decide what I liked be More

by Chrys P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Em
Apr 04, 2025 -

CarShop - Glen Mills responded

We're glad to hear that you had a positive experience with our team members. Thank you for your review, and we hope you enjoy your new ride.

March 31, 2025

Carshop and the salesman Joe did a tremendous job helping me find my new car. I would highly recommended their no hassle customer friendly approach to service. More

by K&D Hadley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Macclarin
Mar 31, 2025 -

CarShop - Glen Mills responded

We're glad to hear our team at CarShop - Glen Mills provided a no-hassle and friendly experience. Thanks for the recommendation.

March 23, 2025

No price haggling, no pressure, very friendly and knowledgeable. Made the sometimes difficult process of purchasing a car very easy More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 24, 2025 -

CarShop - Glen Mills responded

Thank you for sharing your experience with us. We're glad to know that our team was able to assist you in a stress-free manner at CarShop - Glen Mills.

March 10, 2025

Jonathan Moulton was an amazing sales consultant! I had an unbelievably smooth and professional experience thanks to Jonathan! More

by moultie61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moulton
Mar 10, 2025 -

CarShop - Glen Mills responded

We're really glad you had such a smooth experience with our team at CarShop - Glen Mills. Thank you for the kind words and for choosing us!

March 09, 2025

Hi, no problem at all. Excellent staff I was in and out. very friendly people More

by Tonysirianni25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony sirianni
Mar 10, 2025 -

CarShop - Glen Mills responded

Thank you for sharing your kind words about CarShop - Glen Mills. Glad to hear our team took great care of you.

June 11, 2024

My fiancée purchased a 45k plus Range Rover from Car Shop and towed there for service - she also purchased 5k worth of warranties - spoke with service writer Eric - worst conversation ever - transferred to H More

by Heather.rooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Jun 14, 2024 -

CarShop - Glen Mills responded

Hello, Your feedback is very important to us. If you could, please contact our General Manager, Sandy Walters, at Swalters@carshop.com so you can discuss the level of customer care you received from our Service Team in more detail, it would be greatly appreciated. Thank you.

March 21, 2024

I brought my vehicle to Carshop Glen Mills the week of 3/11/24 to sell. They quoted me one number and then the next time I returned on 3/14/24 they quoted me 2k less. I even had the offer in writing and i More

by Agraff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe
Mar 22, 2024 -

CarShop - Glen Mills responded

Mr. Graff, Thank you for your repeat business. As you know, at CarShop, we pride ourselves on being 100% transparent. When we conduct an appraisal, we perform an “initial” inspection of the vehicle which consists of a test drive, a vehicle history check, and a review of the exterior/interior of the vehicle, amongst other things. At that time, we also present an offer pending the results of a mechanical inspection. In your particular situation, when the technician performed the mechanical inspection, we discovered that the rear differential would have to be replaced and the vehicle had a severe oil leak which was not apparent before the car was on a lift. Due to the significant nature of the required repairs, we adjusted our actual offer for your vehicle to reflect your vehicle’s market value in its current mechanical condition. If you have additional questions, please contact our General Manager, Sandy Walters, to discuss. Thank you.

Mar 22, 2024 -

Agraff responded

If the vehicle had a “severe oil leak” it should have been apparent to the person who appraised it. You coincidentally lowered the offer as soon as you knew that I wasn’t going to purchase another vehicle from your dealership.

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