CarShop - Cranberry Township

satisfied shopper my wife and i had a pleasant experience buying are first car from car sense in robinson twp. i will deffinetly recomend them to my friends n family, n my wife and i had a pleasant experience buying are first car from car sense in robinson twp. i will deffinetly recomend them to my friends n family, n will also check with them on my next purchase of a truck before i buy a new one. More

Bad experience Chester Springs to the Cranberry location Went in, had a good experience with the car buying process with Steve. Drove a similar car, different color, but wanted the blue 2013 Sentra from the Went in, had a good experience with the car buying process with Steve. Drove a similar car, different color, but wanted the blue 2013 Sentra from the Chester Springs location. Paid $195 non refundable fee to transfer it. Waited 2 days, went to pick it up, it had a big gash in the dashboard and several chips on it. They advertise near perfect cars, they are not in my experience. The car also needed a recall done on it, and also the oil change sticker was expired. I was so ticked I finally took the car back after the weekend to try and get it straightened out. They gave me a loaner and fixed the stuff they could. Patched the dash, it is ok, but not like new now. I have not been happy since I picked up the car. The oil change sticker is still out of date, and I was told to bring it back after 4000 miles by one guy there, and he had no idea on the phone what to do. I talked to the manager Ryan, he gave me a free $35 oil change on my next visit. After I got the car home a second time, I also noticed a big gash in the drivers tire too, so eventually I am going to have to get a new tire, and I did not even call them about that one, because they try to be friendly, but just want to give you the car and get the sale, and not help you. It just ticks me off that they never checked these things before I took the car. It is totally their fault they were not fixed, and stem from the misrepresentation from the Chester Springs location as well. I just got tired of running all the way to Cranberry when I live in the South Hills of Pittsburgh. We were thinking of getting a Rogue from them too after we first went the first time, but after our experience there, we decided not even to go there looking, and are looking at dealerships instead. More

Christina is all about the customer! I had the best car buying experience EVER! I have purchased many cars from many dealerships but Car Sense makes it work without any hassle. Christina I had the best car buying experience EVER! I have purchased many cars from many dealerships but Car Sense makes it work without any hassle. Christina was extremely helpful. No pressure! I will buy all my next cars from Car Sense. More

Terrible, Will NEVER Purchase another THING from them. I spent an ENTIRE day there purchasing a car, our sales person, Monty, was NOT FRIENDLY, consistently on his cell phone with other customers, constant I spent an ENTIRE day there purchasing a car, our sales person, Monty, was NOT FRIENDLY, consistently on his cell phone with other customers, constantly ignoring us and walking away with other customers, not at all attentive, knew nothing about the vehicle, gave us the keys and sent us on our way. Had I not had my heart set on buying this car- I would have given him the time of day. Multiple things were wrong with the car, and when I notified him upon finding these things after the purchase, he told me to do some research. Eventually I was told that it had an appointment for service, which I missed as I was never notified. After having to go through multiple people to get it in for service, my husband gave up and called another dealership himself. Carsense did pay for the repairs, which was nice (since it was their responsibility). Now, I am finding out that they never transferred my insurance to my new car from my trade AFTER HE ASSURED ME that this was taken care of. I will NEVER purchase another vehicle from this place, and will assure every person I know looking for a vehicle that this is NOT the place to go. More

3rd Time - just as good as the 1st and 2nd time Awesome place to get a great car in the Cranberry TWP., PA area. Last Friday, we got an Infinity and worked with Timm Armitage. This is our 3rd vehicl Awesome place to get a great car in the Cranberry TWP., PA area. Last Friday, we got an Infinity and worked with Timm Armitage. This is our 3rd vehicle from this location and we have always been happy. The price is right, people to work with are helpful and the process goes smoothly. If you are looking for a quality car, stop in- the selection is huge. Look at the website first to make the most of your time when you visit. More

Pleasant buying experience. I was greeted by a friendly staff and it only continued throughout the day. There was never any pressure or that feeling of trying to make a sale. I I was greeted by a friendly staff and it only continued throughout the day. There was never any pressure or that feeling of trying to make a sale. I would look to shop at Carsense again for my next used vehicle. More

Comfortable hassle free process I initially went in to trade in my jeep for a camaro that I had seen online. Being obsessed with the camaro I could not have been happier knowing that I initially went in to trade in my jeep for a camaro that I had seen online. Being obsessed with the camaro I could not have been happier knowing that te the dealer- Laura had worked out the financial aspect of it for me but the fact that I drive off with it with in twelve hours if me emailing the dealership! As happy as I was with the purchase didn't take me long to realize camaro might have been an impulsive decision and wouldn't work too well in the winter! Emailed Laura that night after work with a picture of a jeep similar to my old one and the next thing I knew she had gotten me reapproved for the jeep while I was at work and had the jeep transported for me from another area!! This was my first time going in to purchase a car by myself and not only did carsense go above and beyond the next time but got me back into a jeep that i am absolutely in love with!!! More

Easy, pleasant car shopping experience After a car crash where my Volvo rolled over, I wanted another Volvo, for safety, but could not afford new. By searching on-line, I found a 2013 Volv After a car crash where my Volvo rolled over, I wanted another Volvo, for safety, but could not afford new. By searching on-line, I found a 2013 Volvo XC 60 that met my needs. Monty encouraged me to take it for a test drive and then it was an easy decision, because I liked how if felt. More

bought a budget car My wife had an accident which ended in a total loss, we went to carsense to purchase a cheaper used car and left with a great mitsubishi My wife had an accident which ended in a total loss, we went to carsense to purchase a cheaper used car and left with a great mitsubishi More

2010 Mazda 6 Came here not knowing what I wanted. Salesman and was willing to test drive 4 different vehicles with me until I found a vehicle i loved. Paperwork an Came here not knowing what I wanted. Salesman and was willing to test drive 4 different vehicles with me until I found a vehicle i loved. Paperwork and pricing were very quick and painless. Felt very comfortable, very low pressure environment without the typical pushy salespeople at other dealerships. More