CarShop - Cranberry Township

Excellent customer service!!!! Easy Hassle Free! I bought my car there about a week ago. It was very hassle free and an enjoyable experience. I worked with Dan Decima who was very friendly and effi I bought my car there about a week ago. It was very hassle free and an enjoyable experience. I worked with Dan Decima who was very friendly and efficient at getting me what I wanted. He was very knowledgeable about cars. I told him what I wanted in a vehicle and he was able to find the perfect car for me. Dan is the man!!! Make sure to ask for him. In general, the managers and everyone there seemed to be very welcoming. I ended up having a car delivered from across state which I was initially hesitant about. However, it was a wonderful easy process. The car I was looking at was such a great deal and I test drove one on sight that was very comparable. It was a very easy process and the staff made sure the Buick Encore I bought was in good condition. I would recommend Cranberry Carsense to anyone looking to buy a car!!!! More

Great Experience I had a great experience at CarSense! I never felt pressured into anything and the process was very smooth! Shout out to Mike Deems in Cranberry, PA! I had a great experience at CarSense! I never felt pressured into anything and the process was very smooth! Shout out to Mike Deems in Cranberry, PA! More

Great Customer Service - Mike Deems My car shopping experience was made so easy! From start to finish Mike assisted my fiancé and I with the purchase of our dream car! Very personable, e My car shopping experience was made so easy! From start to finish Mike assisted my fiancé and I with the purchase of our dream car! Very personable, exceedingly knowledgeable of his job and the vehicles that he is selling. Overall, great sales experience and an even better sales associate! If someone mentions Car Sense.. I will mention Mike Deems! More

Trustworthy Service! The best bang for my buck! The perfect car for me and an even better price! Best service I’ve ever had. They were kind, quick, efficient, and helped l The best bang for my buck! The perfect car for me and an even better price! Best service I’ve ever had. They were kind, quick, efficient, and helped locate the best deal for em. I never had a problem with my car, and continued to have the best customer service after purchasing my vehicle. My dealer continued to check in with me, and was always available when I had questions. I HIGHLY recommend and felt safe during the purchasing process. More

Great experience Mike really knows what he's talking about! Very personable and wants the best for his customers. Highly recommended. I wouldn't go anywhere else other Mike really knows what he's talking about! Very personable and wants the best for his customers. Highly recommended. I wouldn't go anywhere else other than carsense. More

Bought another car from CarSense!!!! I purchased another vehicle from CarSense. My husband and I could not be happier with our purchase of our 2015 Chevy Silverado. Great price and awesom I purchased another vehicle from CarSense. My husband and I could not be happier with our purchase of our 2015 Chevy Silverado. Great price and awesome people! Thank you CarSense More

Do anything to get the sale Even though the advertise no hassle sales,my salesman was very pushy. He had an I'm office competition with "the guys" over who could sell more cars. Even though the advertise no hassle sales,my salesman was very pushy. He had an I'm office competition with "the guys" over who could sell more cars. Also, I had explained to him about a previous experience of a car salesman sending requests to every bank for approval and affecting my credit score. Wouldn't you know it...Carsense did the exact same thing (At least 10 banks). Would never use them or recommend them ever! More

Definitely would never buy there again Bought a 2015 Jetta from CarSense in Sept 2016. Along with that I purchased the gap coverage insurance. The sales pitch was "if anything happens that Bought a 2015 Jetta from CarSense in Sept 2016. Along with that I purchased the gap coverage insurance. The sales pitch was "if anything happens that your car is a total lose and not paid in full by your insurance co, gap pays the car off". Not true at all! My car was totaled April 2017... 34 phones calls and 5 emails later, the car still hasn't been paid off. Oh, the gap insurance paid but left a balance of $540 which CarSense was to pay directly to the loan co with the early cancellation of the gap policy. CarSense received a check May 17, 2017....still have never seen the $540 or the car paid off. More

Extremely helpful, genuine, timely Brian Collins and the other employees at CarSense helped make me feel welcome the minute I stepped through the door. I didn't really have an idea of w Brian Collins and the other employees at CarSense helped make me feel welcome the minute I stepped through the door. I didn't really have an idea of what car I wanted, but they had endless options to show me without overwhelming me. They were patient while I figured out what I liked and disliked, and patient when it came to making my final decision. If I had a question, they always had an answer. They were always available too, even if I wanted to call in for a question, someone was available to help. They were honest about answering my questions, even though I know some of them probably made me a little skeptical about buying a car, but nonetheless they genuinely helped. It was the best customer service experience I've ever had. More

Awesome customer service! Great customer service! Helped me in many ways to buy my car! Worked with my budget, didn't rush me into buying anything and made the experience very Great customer service! Helped me in many ways to buy my car! Worked with my budget, didn't rush me into buying anything and made the experience very comfortable! More