CarShop - Chester Springs

This is the second car I've purchased from Carsense. The value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them. I'm also very happy with the service and sales staff. Ryan did whatever was necessary to help me get into the car I wanted. More

I had a very good experience. Everything was easy and flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! More

Very good person to deal with will come to CAR SENSE again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do More

I found working with Michele to very enjoyable. She was professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. More

There was a mistake in the car ordered from the NJ store. We arrived at the Exton store anticipating purchasing a 2011 Impala. The car delivered was a 2009 Malibu. Jim was extremely apologetic and at 4:30 We arrived at the Exton store anticipating purchasing a 2011 Impala. The car delivered was a 2009 Malibu. Jim was extremely apologetic and at 4:30pm on a Saturday afternoon had a runner go and get the correct car. We came back at 7:30pm and bought the car. Since it needed to be inspected for Pa they delivered the car to our home the following Tuesday. Jim has the right mind set for customer service and we will use Car Sensefor our next automobile as well. The entire team was prompt and courteous. Thanks again. More

Tony was approachable and helpful, but not overbearing. This is an excellent quality in a salesperson. We will come back to CarSense for our next purchase! Thanks! This is an excellent quality in a salesperson. We will come back to CarSense for our next purchase! Thanks! More

From the minute I entered the location I was treated with respect and a friendly atmosphere. Both representatives that I dealt with were very knowledgable and made the experience a positive one. I was more t respect and a friendly atmosphere. Both representatives that I dealt with were very knowledgable and made the experience a positive one. I was more than thoroughly satisfied with my experience. More

THIS IS MY SECOND TIME AT CAR SENSE WE BOUGHT 2 CARS ,JAY HAVE BEEN ALWAYS SPOT ON, WE HAVE RECOMENDED TO OUR FRIENDS TO USE CAR SENSE NOT ONLY FOR CAR SALES,EVEN SMALL THINGS LIKE CAR SERVICE,INSPECTIO HAVE BEEN ALWAYS SPOT ON, WE HAVE RECOMENDED TO OUR FRIENDS TO USE CAR SENSE NOT ONLY FOR CAR SALES,EVEN SMALL THINGS LIKE CAR SERVICE,INSPECTION,OIL CHANGE ETC... OVER ALL I RATE JAY AND HIS TEAM 5 STARS.. More

Pros: Jay Gaitan was an absolute superstar!! I never felt any pressure to purchase the 2010 Yaris, even though he knew that I wanted it. I just wanted to wait 24-hours to decide, which he understood. I appre any pressure to purchase the 2010 Yaris, even though he knew that I wanted it. I just wanted to wait 24-hours to decide, which he understood. I appreciate the fact that Jay did not do a hard-sell. He was also very knowledgable about the trade-in process and about the car I wanted (Toyota Yaris). While he encouraged me to consider other manual cars; he knew and respected that I was focussed on the Yaris, which was very inexpensive. I thougtht that Jay was quite personable, easy to talk to, easy to ask questions of, and professional. He is definitely someone who I would recommend to friends that are interested in buying cars. I also liked how the guys seemed to get a long with each other and supported each other...down to finding sugar for my hot tea! There was no battle for customers, which created a comfortable setting. Thank you Jay and team!!! Cons: Christianity and Political Stuff. I heard about the bible in the glove compartment of the car and was expecting it. As an open-minded atheist, I have absolutely no problem with Christianity; it's your company and I respect how it's run. My bible, however, has already been donated to a local charity. But Fox News playing on the only TV in the waiting area, with a note saying that the channel cannot and will not be changed? Seriously why don't you have "We hate President Obama and Democrats" signs posted around the waiting area too? Excuse my sarcasm but I found this extremely offensive. President Obama is this great country's President, whether we like it or not; consequently he deserves our respect. Airing Fox, and only Fox, is an offense to his position as President and, in my opinion, is unpatriotic. In this regard, CarSense reeks of hypocrisy. And Carl Sagan's CONTACT in the waiting room didn't impress me either. Sure there there were some magazines, but not much. What about having copies of TIME, Reader's Digest, or People around? Show PBS or ESPN Sports on TV instead of Fox, anything but that right-wing channel (which airs graphic news about crime and violence). With the kids play-area adjacent to the waiting room, I thought CarSense would be more sensitive to something like this. And why not have Dr. Seuss, Highlights, or FamilyFun magazine around for kids to read, while their parents are buying a car. The waiting room should be welcoming to everyone of all beliefs and backgrounds. After all, I'm buying a car, which should be an exciting experience, not a political one! Thank you! More

i was very pleased with cory....i looked online to see the selection of cars at car sense...then i told cory what i was interested in and he showed me a few cars and was able to answer all of my questions the selection of cars at car sense...then i told cory what i was interested in and he showed me a few cars and was able to answer all of my questions....i will definitely be back to buy my next vehicle...........carl More