CarShop - Chester Springs

I really liked the personality of our salesman. He was very helpful in helping us choose the car we really wanted and a car that fit our needs. He was very distracted throughout the process, we had to wai very helpful in helping us choose the car we really wanted and a car that fit our needs. He was very distracted throughout the process, we had to wait an unusual amount of time in between test drives because he was either busy with another customer or did not see us come in. Salesman needed to pay more individual attention to current customer. Paperwork was very slow, after making our decision we came back another night to pick the car up and do the paperwork which took 3 hours, we got financing on our own and we had everything ready when we got there but we were left alone in a cubical for a very long time. Overall good car, good warranty, pretty good experience. More

The experience from beginning to end in no way resembled my previous experience car shopping. I was very unsure of what car I selected once I arrived to the lot and saw all of the options in their inventor my previous experience car shopping. I was very unsure of what car I selected once I arrived to the lot and saw all of the options in their inventory. Ryan was very patient and understanding and made sure my needs would be met and I'd be 100% satisfied with whatever decision I made, even if that meant walking away. I didn't feel pressured one bit and when I made my choice I was met with patience for any of my expectations on service and options. The ability to not finalize my choice for 5 days was a huge comfort to me and the 30 day satisfaction agreement is wonderful. Glad I made the choice to visit for my car needs Cynthia Bonnes More

I wanted to get a deal done fast, with low interest, and am picky about making sure the car is in perfect shape. I was unsure a no-haggle place would be motivated to work with me but Jim Farrell took care am picky about making sure the car is in perfect shape. I was unsure a no-haggle place would be motivated to work with me but Jim Farrell took care of everything. thanks! More

This is a great dealership. The sales people are friendly but never made me feel pressured. Eric took the time to talk to me, find out what I was looking for, what was important to me in a vehicle, friendly but never made me feel pressured. Eric took the time to talk to me, find out what I was looking for, what was important to me in a vehicle, and what I could afford. All of my questions were answered and I felt respected when I left, unlike other dealers who treat women differently than men. When I found that the vehicle I was interested in was located at a different Car Sense, they arranged to have it brought to the Uwchlan store with no problems or additional charges and made sure the car was washed and inspected before we left the lot so we would not have to make a second trip. Financing was a breeze as well. All in all, a great experience. More

We went to Carsense to get my first new (used) car. We were greeted at the door and immediately helped. We told Jay exactly what we were looking for and what our price range was. He was really helpful wit were greeted at the door and immediately helped. We told Jay exactly what we were looking for and what our price range was. He was really helpful with whatever questions we had and walked us through everything step by step. He answered all questions we had, and seemed happy to do it. Another thing I really liked about this dealership is that they weren't pushy for us to buy like a few other dealerships were. They kind of just said here it is, these are some of the reasons why it's such a great fit for what your looking for, enjoy your test drive. A few days after I got the car I realized there was an outlet that did not work. I called and was able to get my car to get looked at two days later. They quickly fixed the problem and I was done within an hour and a half. I have already recommended this Carsense to two of my friends who are looking for cars. We plan on trading in another car we own we in few months and there's no question that this is where well be going to do it. More

I was in a car accident and my car (that I had also purchased from Carsense - not even 2 years old) was a total loss. I needed to find a car to buy fast, and Ryan made that process as smooth as possibl purchased from Carsense - not even 2 years old) was a total loss. I needed to find a car to buy fast, and Ryan made that process as smooth as possible. I picked out a vehicle online on a Friday, Ryan promptly assisted me with the credit application and financing, and on the following day I drove my new car home. A 2012 Honda, used with only 4100 miles on it! Not only did Ryan assist me in finding a replacement vehicle in less than 24 hours, but he let me know about my eligibility for refunds on the warranty and gap coverage that I had purchased on my old car. A $1000 refund that I would not have even known about until he brought it to my attention. Also, I was able to get a 10 year 120,000 mile warranty on my new car. I think the biggest draw for me the first time I shopped at Carsense was the "no haggle" policy. I hate haggling! I will probably return to Carsense for all of my car purchases in the future, as well as my husband. More

This is the second car I've purchased from Carsense. The value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them value of the vehicle that they sell is hard to beat. You may find cars cheaper, but you will not find as good a car for less than what they sell them. I'm also very happy with the service and sales staff. Ryan did whatever was necessary to help me get into the car I wanted. More

I had a very good experience. Everything was easy and flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! flowed. All of my questions and concerns were addressed. I have already recommended Mike and Car Sense to others! More

Very good person to deal with will come to CAR SENSE again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do again Kevin did a good job showing us just what we were looking for and he did every thing he said he would do More

I found working with Michele to very enjoyable. She was professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. professional, knowledgeable, and helpful. The tersm of the deal were fair and resonable. Overall, a great car buying experience. More