
CarShop - Chester Springs
Chester Springs, PA
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I chose CarSense because of its "no haggle" approach. My salesman was knowledgeable and the car buying process was seamless. I test drove a car almost identical to the one I wanted (different approach. My salesman was knowledgeable and the car buying process was seamless. I test drove a car almost identical to the one I wanted (different color), and they were able to get me my car of choice the very next day from another CarSense location. More
The service that I got was phenominal. Mike met me outside and I had no intentions of buying a car that day. But the help that I got from him made me walk out out of that place with a car and I don't outside and I had no intentions of buying a car that day. But the help that I got from him made me walk out out of that place with a car and I don't regret it. Awesome! More
After a detailed search of several web sites, I found the car I was looking for at Car Sense. I called and spoke with Kevin Walsh, who couldn't have been more accommodating. He had the car cleaned up and w car I was looking for at Car Sense. I called and spoke with Kevin Walsh, who couldn't have been more accommodating. He had the car cleaned up and waiting for me to arrive. After a long test drive, by ourselves, my wife and I purchased the vehicle. Not only was Kevin a pleasure to deal with, but he was able to get us a few interior parts that were missing from the car (ex. rear cargo cover) in just two days. There was a problem, that we didn't notice while buying, with a loose piece of trim and a few scratches that Car Sense took care of after the sale. They even let me go to their Mount Holly location, that was closer to me, for the repairs. They did a great job on the work! That kind of after the sale service is not found at most dealers! Overall, I found Car Sense and Kevin Walsh to be great to deal with. I would definitely buy another car from them. After such a great experience, writing this review was the least I could do. Go visit Kevin and buy yourself a car! More
I found the dealership to be very helpful and there was no pressure to look at as many cars as I chose. I found the cars that I sampled to be in good condition and of low milage. The final sales paperwork no pressure to look at as many cars as I chose. I found the cars that I sampled to be in good condition and of low milage. The final sales paperwork was well organized although lengthy. More
I returned to see Jim Farrell after purchasing my truck from him 3 years ago. He is a great guy. Very honest and friendly. He takes the time to get to know the customer, and overall makes the expirence smo from him 3 years ago. He is a great guy. Very honest and friendly. He takes the time to get to know the customer, and overall makes the expirence smooth and painless. I forgot my digital pager from the volunteer fire company I belong to. Jim called me and refused to mail it, but rather took a motorcycle ride at the end of his shift to my work, 90 minutes out of his way to personally give it to me. Just an example of how he takes care of his customers. If I decide to change vehicles in a few years I'll make sure I go back to Jim, if he hasn't retired by then!! More
I recently had a car accident and my car was totaled. I have had the same car for 11 years, and was planning to purchase one later this year anyway. I appreciated the fact that the price was fair and I co have had the same car for 11 years, and was planning to purchase one later this year anyway. I appreciated the fact that the price was fair and I could test drive it for a good period of time. Jon was also very helpful and not pushy. More
very disappointed in that the vehicle sold to me had an active recall which i found by accident. I would have thought that the dealer during their inspection of the vehicle would routinely check for recall active recall which i found by accident. I would have thought that the dealer during their inspection of the vehicle would routinely check for recalls before placing it on the lot for sale. More
I would highly recommend Car Sense. I had a wonderful I would highly recommend Car Sense. I had a wonderful experience purchasing my first used car. Their cars are well maintained and I am very pleased w I would highly recommend Car Sense. I had a wonderful experience purchasing my first used car. Their cars are well maintained and I am very pleased with my new car. The service was friendly, helpful, and honest. The dealer sought to help us in many ways. I had an untypical situation with being from out of state and with license/car registration materials but Car Sense sought to accomodate to me and figuring out different things that would work for me to make my experience a positive experience. I would highly recommend Car Sense and I wished there was a Car Sense in Virginia. More
Tony was patient with me as I asked all of my questions about the vehicle I purchased. I was very satisfied with the answers he gave me and the professionalism he maintained when showing me the car and ex about the vehicle I purchased. I was very satisfied with the answers he gave me and the professionalism he maintained when showing me the car and explaining how everything inside of it works. He was very complete while going over paperwork and explaining all concepts and terms; all while having a great attitude. More
First experience with Car Sense. Experience was great - they do exactly as they promise. Very efficient process. Dealer permitted a review by an independent mechanic which lends credibility to the proces they do exactly as they promise. Very efficient process. Dealer permitted a review by an independent mechanic which lends credibility to the process. More