
CarShop - Chester Springs
Chester Springs, PA
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Hassle Free!! My family has purchased 3 vehicles from this location and our experience has been great every time! I would highly recommend Car Sense to any of my fr My family has purchased 3 vehicles from this location and our experience has been great every time! I would highly recommend Car Sense to any of my friends or family! They treat you like family throughout the entire process and service after the sale is great as well! More
Great used car buying experience. Jim was great throughout the whole process and even did a follow-up to make sure i was enjoying my new car. I had a small problem with the car and the Jim was great throughout the whole process and even did a follow-up to make sure i was enjoying my new car. I had a small problem with the car and they fixed it with no problem. More
Carsense is great i was in and out in less than an hour. When i first arrived at Carsense i was greeted and was told to browse the lot and let them know if i had any questions. It was great as i was in a hur When i first arrived at Carsense i was greeted and was told to browse the lot and let them know if i had any questions. It was great as i was in a hurry too, i was instantly in love with a BMW 335i. Mike ran my credit, got me a great rate and had the keys in my hand in less than an hour. Thanks again Mike and Carsense. More
Amazing customer service! The sales person that we dealt with was amazing. So nice and gave great customer service. Every time we come to the store everyone is so friendly and The sales person that we dealt with was amazing. So nice and gave great customer service. Every time we come to the store everyone is so friendly and helpful. More
Great service!!! I recommend Tony! Tony Saletta made the whole process easy and stress free!!! Our second car died and we went to Car Sense to see a car. Tony made the buying process e Tony Saletta made the whole process easy and stress free!!! Our second car died and we went to Car Sense to see a car. Tony made the buying process easy and he made arrangements for our rental and to have the car delivered at our door.A great place to buy cars! Thank you Tony!!!! More
Great service. Went to many other car dealers but kept coming back to carsense, they gave us the best deal on a vehicle and everyone was very attentive especially Je Went to many other car dealers but kept coming back to carsense, they gave us the best deal on a vehicle and everyone was very attentive especially Jeff Reifsnyder. would recommend carsense and Jeff as salesperson. More
Great Service! I would highly suggest Ryan! Ryan Lightcap made the car buying experience easy and stress free. Thank You Ryan and CarSense for giving us the peace of mind that we were in good a Ryan Lightcap made the car buying experience easy and stress free. Thank You Ryan and CarSense for giving us the peace of mind that we were in good and trustworthy hands with trading our cars and buying a new one! Ryan did everything he could to take care of us in the most efficient way possible. We will refer our friends to CarSense. More
Poor Service! We purchased two cars from Car Sense in a short period of time. The van began having problems with its door. We brought it in for service, and it to We purchased two cars from Car Sense in a short period of time. The van began having problems with its door. We brought it in for service, and it took multiple trips to have the job done correctly. They first told us there as no problem with the door. Now we have had our Toyota in three times to have the struts replaced. The car had no problems at the 60,000 mile service, less than a month ago. They told us struts needed to be replaced, so we paid the $1500 to do this. The car sounded horrible. We took it to Car Sense in Hatfield. They rode in the car for just a moment and said the struts were bad but that it had to go back to Chester Springs because they use different suppliers. So, we returned to Chester Springs and they were replaced a second time. The car still sounded horrible. So we returned a third time. They once again admitted the struts were bad and replaced them again. Through this they have remained courteous. Once again, the car sounds horrible. We had it looked at at another garage today. They say the struts are bad and need to be replaced. Car Sense is offering nothing, and we have no money to replace them again. We looked at trading for a new car, but with having already paid $1500 for service we have no money for a down payment. So, we will never deal with Car Sense again. Tomorrow I'm going to talk with he next level up manager to see if we can get a refund. This type of service is unacceptable. More
Easy to buy car We found the best vehicle that suited our needs on our 1st visit with the educated assistance from Jeffrey Reifsnyder, he directed us to our Pathfinde We found the best vehicle that suited our needs on our 1st visit with the educated assistance from Jeffrey Reifsnyder, he directed us to our Pathfinder and after test driving it we knew we were going to make a decision. We wrapped up the deal the next day, very easy with minimum amount of time spent. More
Great experience thanks to Ryan! We had a great experience at CarSense! Ryan was an awesome sales consultant! He was very personable, helpful, and patient. Ryan made our car purchasin We had a great experience at CarSense! Ryan was an awesome sales consultant! He was very personable, helpful, and patient. Ryan made our car purchasing experience stress-free and enjoyable; we never felt pressured or under a time constraint. When we decide to purchase another car, down the road, we will most definitely be asking for Ryan's assistance! More