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CarShop - Chester Springs

Chester Springs, PA

5.0
600 Reviews

21 Pottstown Pike

Chester Springs, PA

19480

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Showing 600 reviews

September 05, 2021

They are very professional, personable,knowledgeable and friendly. They had all our paperwork ready for us so we didn't have to wait. I would recommend them again and again More

by lori carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 07, 2021 -

CarShop - Chester Springs responded

Thank you for the repeat recommendation, Lori! We're delighted to know you were provided with an outstanding level of care. Please do not hesitate to reach out to our team if there is anything additional our team can be of assistance with here at CarShop - Chester Springs!

September 03, 2021

Everyone was friendly since the first day I walked into the shop. I spoke to Jacob initially on the phone before going in for a test drive. When I got there, Jacob wasn't around and Nick took the lead in g More

by Myah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lebel, Nick
Sep 04, 2021 -

CarShop - Chester Springs responded

Hi Myah, Thank you for your positive review and for sharing your experience. We are thrilled you had such a professional. helpful and patient purchasing experience with our Sales Department. We hope you and your husband enjoy your new vehicle and we are looking forward to welcoming you again here at CarShop - Chester Springs.

September 03, 2021

Glenn was great! She provided a warm, safe and welcoming environment for my wife and I and she did it all with a smile! Spectacular service! Thanks again! More

by Dennis McCarthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Sep 04, 2021 -

CarShop - Chester Springs responded

Hi Dennis, Thank you for your positive review. We are thrilled you and your wife experienced such a customer-driven, professional and welcoming visit with our Service Team here at CarShop - Chester Springs. We are looking forward to your next visit for any of your automotive needs.

September 03, 2021

Ask for Brock. He’s the man. Brock followed up with me after an internet inquiry. So respectful and professional to the point he answered my call on his day off. If I’m ever in need for another car, I’ll More

by jross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Sep 11, 2021 -

CarShop - Chester Springs responded

Thank you for choosing CarShop - Chester Springs! We are happy to know that our team provided you with such a respectful experience. We hope to work with you when you need your next car!

August 26, 2021

The process went very smoothly. It was brisk but not too fast. Kyle and the trainee Chritian were extremely knowledgible of vehicles which met my needs and plugged me in quickly. They were also very persona More

by brucepa52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and Christian
Aug 27, 2021 -

CarShop - Chester Springs responded

Hello, We appreciate your great feedback regarding your recent visit to CarShop - Chester Springs. However, we are concerned to see the low rating of your review. If you would like to share any further feedback, please contact our General Manager, Joe Malick, at jmalick@carshop.com. Thank you.

Aug 27, 2021 -

brucepa52 responded

Well, evidentally, I missinterpreted the rating system. I must have thought the stars went from best to worst when it was the opposite. (Can you believe they let me drive on public roads?!) Sorry. I was thrilled with the service. Love you all.

August 20, 2021

CarShop Chester Springs:1. Clean2. Accessible 3. CarShop Chester Springs: 1. Clean 2. Accessible 3. Profesional 4. Family environment 5. Refreshments 6. Even the men’s room was clean! The More

by ajpolo247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Young
Aug 22, 2021 -

CarShop - Chester Springs responded

Thank you for sharing these positive qualities regarding your time with our team at CarShop - Chester Springs. We're delighted to receive your very thorough feedback regarding each and every aspect of your experience. Have a wonderful day!

August 18, 2021

Always replace parts needed to pass inspection and cover warranties More

by grove1153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis
Aug 19, 2021 -

CarShop - Chester Springs responded

Hi there, thanks for the five-star review for our Service Team at CarShop - Chester Springs! We're glad to have helped you with your vehicle needs. Let us know if there is anything else we can do for you.

August 18, 2021

I am extremely happy with my purchase. Thank you to your entire staff!! It was a pleasure working with your entire staff! I will recommend you to all my friends. More

by Robertenslin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stetzer, John Davis
Aug 19, 2021 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at CarShop - Chester Springs and to know that our team provided good customer service. We hope that you enjoy your car!

August 17, 2021

A great shopping experience! I appreciated E for his friendly, low pressure yet thorough and professional way of making sure my wishes were met. If you go to CarShop at Chester Springs, ask for E! More

by dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evalisto
Aug 18, 2021 -

CarShop - Chester Springs responded

Thank you for the wonderful review, Dale! CarShop - Chester Springs is always happy to be of service and we are so pleased that your salesperson provided pressure-free and diligent service. Congratulations on your purchase; we look forward to your next visit.

August 13, 2021

Great service. E took is time with me to make sure I left happy and in the car I wanted. I was able to test drive about 10 different cars and E would’ve found more for me to to test if for some reason I wasn More

by ananisamuels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVALISTO BAEZ
Aug 14, 2021 -

CarShop - Chester Springs responded

Anani, thank you for taking the time to leave your review for our team here at CarShop - Chester Springs. We are truly appreciative of your kind comments for your salesperson. Congratulations on your perfect new purchase; you are welcome back at any time.

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