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CarMax

Irvine, CA

4.7
66 Reviews

9501 Research Drive

Irvine, CA

92618

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66 Reviews of CarMax

June 25, 2026

Convenient test drive scheduling. Up front pricing and sales reps that are not pushy. Clean facilities and convenient location. More

by AZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jana Finley
June 19, 2026

liked the 10-day return policy and 30-day warranty. Car was immaculate. sales agent was nice to work with More

by jim.moore0000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
unknown
June 06, 2026

The whole experience from start to to finish was as advertised - no haggle, no stress. More

by o_neil112
Recommend Dealer
Yes
Employees Worked With
Byron Quinones
June 04, 2026

Great people. Great service. Up front. What you see is what you get. Honest, fair & trustworthy in all the process. More

by apahaev1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zain Rasheed, Joseph Teckenoff & Corey Hernandez
May 21, 2026

Excellent service start to finish no issues very helpful and upfront and very professional and positive More

by Malliks185
Recommend Dealer
Yes
Employees Worked With
Quse
May 18, 2026

Good knowledgeable and professional staff, specially with Addison’s help. I felt like I could take time to test drive and think my options over. More

by O DF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison
May 17, 2026

Zain made my experience awesome and everything went really smoother. He was understanding and helpful. Best salesman I’ve had. Will be back with Zain for my next vehicle! More

by shotaseshimo0126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zain
May 16, 2026

An absolutely perfect experience. I requested a vehicle be shipped from Riverside to Irvine through CarMax, and they had it there within 24 hours—free of charge. After seeing the car, More

by Satisfied Repeat Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naiel
May 12, 2026

Jose Chavez in the Irvine Service Department was great. He made the process simple. He was professional and kept me up-to-date on the progress of my car. I will keep coming back. More

by dwohana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Chavez
May 11, 2026

Great customer service, I was treated very well and they had the car I wanted ready for me when I got there. Great place More

by Semperfi4488
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafi
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