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CarMax

Merriam, KS

1.2
286 Reviews

6801 East Frontage Road

Merriam, KS

66204

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Latest Reviews

July 25, 2025

Update:🤯🤯🤯 They reached out and basically said they’re not giving me my money back! They referred me to an higher up just to tell me the same thing! CARMAX = CROOKS!!!! Applied for a vehicle and was “p More
by Tanisha

Employees Worked With

Anna | Analyst, Customer Relations

July 09, 2025

Purchased a car a year and half ago. Need to now sell same car so went back to Carmax and found car has depreciated 11000. When sold I was told car holds its value due to it being top More
by Butler1012

Employees Worked With

Did not get name of appraiser

March 29, 2025

I purchased a vehicle from CarMax on Feb 20th and they had it shipping out of MA within a day and by Feb 28th they killed the EV's 12V battery by failing to put it in transport mode and plugging it in. Th More
by JMilli

Employees Worked With

Carlos, John, Gregg

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