CarMax
Santa Fe, NM
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34 Reviews of CarMax
Picked up jeep only for there to be an issue and had to turn right back to be fixed. I picked up jeep 8days later only to find another problem with the jeep; called carmax and they couldn’t get my jeep in turn right back to be fixed. I picked up jeep 8days later only to find another problem with the jeep; called carmax and they couldn’t get my jeep in till December 17th which would have bin fine if another issue hadn’t arise. My engine light is also now and when I called to inform Santa Fe carmax I was told my Omar “my mechanic just left what is it you want me to do” More
CarMax Santa Fe was clean, staff was attentive and helpful. The vehicle I was interested in was thoroughly cleaned and inspected. It was ready for me to look over and test drive. I received a fair off helpful. The vehicle I was interested in was thoroughly cleaned and inspected. It was ready for me to look over and test drive. I received a fair offer for my trade in vehicle. The transaction was simple and straightforward. This is the fourth vehicle I have purchased from CarMax and I have been completely happy with each one More
This is my second car I have purchased with CarMax. I find them easy to work with, honest and professional. And their inventory? If you can’t find what you are looking for try again in a day or so! T I find them easy to work with, honest and professional. And their inventory? If you can’t find what you are looking for try again in a day or so! They are amazing! They want to sell you a car so you have a good experience and you know that is the best kind of advertisement possible-word of mouth! I would not hesitate in purchasing again in the future or referring them to associates and friends. Cars may be pricy but you get what you pay for and they have a generous warranty. Give it a thought, I don’t think you will be disappointed as they will make it right! More
My salesman, Anthony Gutierrez, was very professional in answering my questions to my satisfaction and making me comfortable in purchasing my vehicle. The business is very neat and clean. The moment you wa answering my questions to my satisfaction and making me comfortable in purchasing my vehicle. The business is very neat and clean. The moment you walk in they come to you to assist you. More
Process was fast and they were fully staffed. They were helpful and focused on the customers. They provided most of my vehicles history. I bought my kia from them awhile back. But the car they so They were helpful and focused on the customers. They provided most of my vehicles history. I bought my kia from them awhile back. But the car they sold me recently, is a 2017 civic coupe. needs some work and attention. Worn tires, needs all new rotors and brakes, shocks and struts, ac compressor, tpms sensors. The interior needed to be fully cleaned. When I test drove the vehicle, it seemed fine in the city. Once it hit the highway, the problems were noticeable. This will be $2500 in repairs. Although I had a 10 day return policy, some problems weren't noticeable till after. Luckily no codes have popped up so that's good. I do like the car, it's great on gas, comfortable, fun and great for commuting, so I'll be keeping it. I have all suvs and trucks, so this little civic is a change. This may be my last purchase from Carmex due to failure of catching these problems. More
Everyone in the facility was friendly but not overbearing at all. They were eager to help. I will recommend CarMax to anyone out there shopping for a used car. at all. They were eager to help. I will recommend CarMax to anyone out there shopping for a used car. More
Clean environment. Knowledgeable sales representative. Car was exactly as described and very clean. Nice surprise, the odometer mileage was lower than listed. I would r Knowledgeable sales representative. Car was exactly as described and very clean. Nice surprise, the odometer mileage was lower than listed. I would recommend this dealership. More

