CarMax

I had an amazing experience working with Jiro at CarMax! From the moment I walked in, he was friendly, patient, and never made me feel pressured. He took the time to answer all of my questions, explained ev From the moment I walked in, he was friendly, patient, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful process feel easy and enjoyable. More

It went smoothly until I needed to return to get my car smoked. And s key fob made. Confusion regarding getting them done c at the same time. Rick helped me and was very courteous and I appreciated that. smoked. And s key fob made. Confusion regarding getting them done c at the same time. Rick helped me and was very courteous and I appreciated that. More

We have never dealt with Carmax before. Boy were we pleasantly surprised, everything about our experience the day we visited was fabulous. From our first greeting to get an appraisal on our Boy were we pleasantly surprised, everything about our experience the day we visited was fabulous. From our first greeting to get an appraisal on our car. To the purchase of a car which was not our intention. More

The Car Rep was very helpful and check on my process to purchase the truck. Also, sent me a follow up text. purchase the truck. Also, sent me a follow up text. More

My salesperson Rosie alien was the best she was excellent and extremely helpful and Resourceful and extremely helpful and Resourceful More

Such an easy process and my salesman Roger was very helpful and made the whole process very easy and simple. helpful and made the whole process very easy and simple. More

Got greeted right away and staff was amazing. Very informal and helpful. Jairo helped with buying a car and was very helpful with what I was looking for. Wanted a car I had my eye on but he quick Very informal and helpful. Jairo helped with buying a car and was very helpful with what I was looking for. Wanted a car I had my eye on but he quickly changed my mind with a different car that was in my budget and much more space. More

Fourth time buying from Carmax. Satisfied customer. Always a good selection of quality used vehicles. Satisfied customer. Always a good selection of quality used vehicles. More

No pressure at all. We walked the lot picked out a few cars but settled on our Rouge Sport. Trying to see how the instruments worked in the car was quite challenging. We walked the lot picked out a few cars but settled on our Rouge Sport. Trying to see how the instruments worked in the car was quite challenging. My wife and I went into the glove box to find the Users Manual, it was not there. We asked about it and were told that it is all done online now. So I asked if we could order a "paper manual," I would even purchase one if need be. They informed me that they would make inquiries. Your dealership said they would let us know. I purchased the vehicle May 16 and today it is June 15, still awaiting a response. Could you please help me with this request? Should I go back to the dealership or should they have kept me informed of their progress? I don't want to be a nuisance. More

Great experience at Carmax Murrieta and Bruce Battleson was the man! The car was everything I had hoped for and the experience with Bruce was second to none. was the man! The car was everything I had hoped for and the experience with Bruce was second to none. More