CarMax

Everyone Carmax, Fairfield ca, was very helpful and professional in doing so. That’s it. professional in doing so. That’s it. More

Unorganized, no sense of urgency or situational awareness. Lack of communication between staff members which makes it a frustrating experience awareness. Lack of communication between staff members which makes it a frustrating experience More

The wife and I were looking for a used 4-door sedan, and we decided to come here. We made 3 visits before purchasing. The place was well laid out and lots of cars to choose from. Fairly easy to find one wit we decided to come here. We made 3 visits before purchasing. The place was well laid out and lots of cars to choose from. Fairly easy to find one with a manual. We settled on a 2014 Honda Civic 4 door. Every thing else went very well. I made the purchase with a personal check. Old school. DMV paperwork went well and it was out the door. Altogether it took about an hour. More

They were very helpful and understanding, they didn’t rush me and met my needs to what I wanted and needed as a customer I recommended them to everyone that needs a car rush me and met my needs to what I wanted and needed as a customer I recommended them to everyone that needs a car More

Sherry was amazing! She made the whole process easy and quick, I definitely will be recommending friends and family in the future. She made the whole process easy and quick, I definitely will be recommending friends and family in the future. More

Carmax has quality used cars at an affordable price that you can afford. They go above and beyond to get you into a veichle that you are happy with. Carmax cares about thier customers. you can afford. They go above and beyond to get you into a veichle that you are happy with. Carmax cares about thier customers. More

I purchased a truck at this dealership, but it took 2 visits. I intended to buy the truck by transferring money using a debit card, but realized when I arrived that the amount would be over my daily limi visits. I intended to buy the truck by transferring money using a debit card, but realized when I arrived that the amount would be over my daily limit. The Carmax employee who worked with me, John, attempted to set up a line of credit for me so I could drive the truck home, and then return with a certified check a week later to pay off the debt and be finished. It took more than 2 hours for this line of credit to be denied, and I left feeling like my time had been totally wasted. A week later, I returned with a certified check and purchased the truck, and since it was an Express Pickup it went very smooth and easy. So the second visit was great, but the first one was so bad it convinced my girlfriend to look elsewhere for a car. More

My daughter and I had a very nice experience at the Fairfield CarMax with Isaiah and I believe Ryan who he was training no pressure at all and really nice guys. Fairfield CarMax with Isaiah and I believe Ryan who he was training no pressure at all and really nice guys. More

Excellent, Trinity was wonderful to work with. She made the process smooth and simple. Thank you 😊 She made the process smooth and simple. Thank you 😊 More

This was my first experience with CarMax, and I am so glad that I followed the advice of a friend who recommended them to me! The whole process of purchasing a vehicle was pretty daunting to me, but my glad that I followed the advice of a friend who recommended them to me! The whole process of purchasing a vehicle was pretty daunting to me, but my sale consultant Triniti Townsell was so helpful in explaining the process and locating a vehicle for transfer from a southern CA CarMax when the Fairfield location did not have exactly what I was looking for on their lot. Very grateful for both her patience and professionalism. Highly recommend! More