CarMax

Horrible service never will not buy from here again, I’m an out of state buyer. Paperwork was in correctly for the car registration, 2 tires had side bubbles on the walls, which had to be replaced, car had an out of state buyer. Paperwork was in correctly for the car registration, 2 tires had side bubbles on the walls, which had to be replaced, car had candy underneath seat, car was dusted, had to re-clean car. Don’t go to MAX the sale manger. More

Experience was great - Nick made the car buying and trade in process easy and was fantastic to work with! in process easy and was fantastic to work with! More

From start to finish the process went very well. Each employee was professional and upfront about everything. Each employee was professional and upfront about everything. More

Very effortless customer friendly process once you realize the price you see is the final price, no negotiation. The sales and service staff are wonderful and so accommodating. Love the 10 day money b realize the price you see is the final price, no negotiation. The sales and service staff are wonderful and so accommodating. Love the 10 day money back guarantee as well as the 90 day or 4,000 mile warranty. Everyone i worked with went above and beyond to provide a good experience. More

When we came in for our appointment, they were ready and quickly pulled the car that I had transported to the Boise store. After the test drive and going to get our financing done, we waited for someone to quickly pulled the car that I had transported to the Boise store. After the test drive and going to get our financing done, we waited for someone to come and process the car. I just feel as a customer when you are waiting and there are people including mangers stating around and joking with employees it’s not a good look. We waited for about 30 for someone to finish up the paperwork, was kit the same person we started with. She was very efficient with her work, was just not very customer friendly. The first person that helped us was extremely customer oriented. More

Easy transaction and no hassle. Knowledgeable staff and professional in both attitude and dress. Easy way to purchase my car. Knowledgeable staff and professional in both attitude and dress. Easy way to purchase my car. More

Always a great experience. Rob was great! Keep up the great job. Appreciate the great work! Rob was great! Keep up the great job. Appreciate the great work! More

I had a great experience with Jaden. I was having some issues reaching sales associates directly when I first started my transactions with CarMax, but Jaden went out of his way to make h I was having some issues reaching sales associates directly when I first started my transactions with CarMax, but Jaden went out of his way to make himself available, was kind, patient, and knowledgeable. He is also a great listener, and not pushy which worked great for me. I appreciated the follow up call from him as well. More

My experience was fantastic my sellmen was grat i will definitely recommend carmax to my friends and family definitely recommend carmax to my friends and family More

Jon was an excellent Customer Service Specialist to work with! He talked about his experience having bought a car from CarMax before working here. This was my second purchase from CarMax, first at this loca with! He talked about his experience having bought a car from CarMax before working here. This was my second purchase from CarMax, first at this location. They were knowledgeable about the vehicle and easy to work with. More