CarMax

Chris was great! Quick, friendly and helpful! Answered any questions I had. It was painless Quick, friendly and helpful! Answered any questions I had. It was painless More

Our salesperson was very helpful and kind … everyone actually who helped us was very nice to help get my daugter get her college car…Thank you!! actually who helped us was very nice to help get my daugter get her college car…Thank you!! More

Great experience! ...After days looking at various sites, decided on a few choices at Carmax Torrance. Very friendly staff, with Danny taken care of us, we left with ch ...After days looking at various sites, decided on a few choices at Carmax Torrance. Very friendly staff, with Danny taken care of us, we left with chosen car in less than two hours. So far very happy. More

I was very pleased with the efficiency of the dealership and sufficiently pleased with a car that I did purchase it my major disappointment was that I specifically said I didn't want a car that reeked of ci and sufficiently pleased with a car that I did purchase it my major disappointment was that I specifically said I didn't want a car that reeked of cigarette smoke after paying $2000 to have it shipped from the East Coast, which is nonrefundable the car reeked of cigarette smoke. I bought it anyway since I was desperate and I've been working ever since I'm getting the smell out of the car. Considering I specifically ask that I not get a car that smelled a cigarette smoke someone should've warned me before I paid to have it shipped. More

I was promised a new rear tail light since it was cracked but I never got it. And they just kept blowing me off when I called. I even went drove to carmax and they said oh yeah we'll do it. We will call you. but I never got it. And they just kept blowing me off when I called. I even went drove to carmax and they said oh yeah we'll do it. We will call you. Never happened. More

CarMax made it easy to have the vehicle we were interested in transferred to a dealership near us. While I found the dealership itself rather spartan, stripped-down and not particularly luxurious, interested in transferred to a dealership near us. While I found the dealership itself rather spartan, stripped-down and not particularly luxurious, the staff were helpful. Our salesman was particularly interested in making sure we were satisfied. More

All personnel were nice and polite to deal with. I would strongly recommend this dealership to anyone else. I would strongly recommend this dealership to anyone else. More

Searched the CarMax website for a few weeks to find the car matching the year, make, model, color and features our family wanted. It was in Arizona however. Had it transferred to CarMax Torrance for a nomi car matching the year, make, model, color and features our family wanted. It was in Arizona however. Had it transferred to CarMax Torrance for a nominal fee and a representative had walked us through the process for purchase and kept us up-to-date as to when the vehicle would reach their location. When the car arrived, it was inspected over a few days then prepared for pick up at a certain time. There was a slight issue with the paperwork where another representative had made a typo which caused a delay in pick-up. Had to wait for a few hours for the documentation to be redone. But when all the forms had been completed and approved, we were able to drive off. Despite the hiccup during the first attempt to accept the car, the professionalism shown by the staff was exemplary. Would definitely recommend others to do business at this location. More

Fantastic experience. Carmax is always incredibly fair with their buy offers and the sales reps have great personalities. I got a great deal selling my Porche Macan and bu Carmax is always incredibly fair with their buy offers and the sales reps have great personalities. I got a great deal selling my Porche Macan and buying a Lexus. The very best part of Carmax also is they handle everything you need with the DMV I had even lost my title but they found it in just minutes so I could complete my sale fast. More

A nice place to shop for a car. The staff was friendly and took the time to explain everything to me. I enjoyed the experience. The staff was friendly and took the time to explain everything to me. I enjoyed the experience. More