CarMax

The dealership accommodated my changed schedule in order to buy a car. John then walked us through the process in record time again to get me to my next meeting. Everytning was done with cheerful profession to buy a car. John then walked us through the process in record time again to get me to my next meeting. Everytning was done with cheerful professionalism. More

The car was pretty much as advertised in the online photos, EXCEPT it did not have the two keys shown in the photos, and it did not have the driver's floor mat that showed in the photos. The sales sta photos, EXCEPT it did not have the two keys shown in the photos, and it did not have the driver's floor mat that showed in the photos. The sales staff were courteous and helpful with the purchase process. The head sales person didn't know how to clear a check with the bank. He asked for my balance, which of course they wouldn't tell him. The bank had to explain the process to him and get the amount of the check and say YES it can be covered. Not very professional. More