CarMax
Charleston, SC
9 Reviews of CarMax
The car was supposed to have been checked out before we were called to see it. It looks like the head gasket has slipped and you can see it protruding a bit around the back and the AC isn't working up to were called to see it. It looks like the head gasket has slipped and you can see it protruding a bit around the back and the AC isn't working up to par. Called for an appt and couldn't get the car in for repair for 3 weeks. So, I just paid $20,000 for a car with issues. More
They were super helpful with answering the questions I had and I was really able to look at the car before finalizing the transaction. I definitely recommend them because they were clear about what they h had and I was really able to look at the car before finalizing the transaction. I definitely recommend them because they were clear about what they had and there was nothing hidden about the car or the fees. Great experience overall. More
Everyone was so professional kind and l would refer consumers I was so pleased with my sales man he was so passionate understand and I would gave him a 10 rate consumers I was so pleased with my sales man he was so passionate understand and I would gave him a 10 rate More
That was the quickest and least stressful car buying experience of my life! I had a car shipped, and from there, I was in and out within less than 2 hours! experience of my life! I had a car shipped, and from there, I was in and out within less than 2 hours! More
the people were great, however the Car wasn't charged, there was no washer fluid, it wasn't explained where to find the charger, and a different CarMax didn't clear the title so I wasn't able to get the there was no washer fluid, it wasn't explained where to find the charger, and a different CarMax didn't clear the title so I wasn't able to get the car for 2 days and had to travel to the store twice. More
The dealership accommodated my changed schedule in order to buy a car. John then walked us through the process in record time again to get me to my next meeting. Everytning was done with cheerful profession to buy a car. John then walked us through the process in record time again to get me to my next meeting. Everytning was done with cheerful professionalism. More
The car was pretty much as advertised in the online photos, EXCEPT it did not have the two keys shown in the photos, and it did not have the driver's floor mat that showed in the photos. The sales sta photos, EXCEPT it did not have the two keys shown in the photos, and it did not have the driver's floor mat that showed in the photos. The sales staff were courteous and helpful with the purchase process. The head sales person didn't know how to clear a check with the bank. He asked for my balance, which of course they wouldn't tell him. The bank had to explain the process to him and get the amount of the check and say YES it can be covered. Not very professional. More

