CarMax

I have purchased 5 vehicles from Carmax and I plan to buy more in the future. The customer service experience is the best! more in the future. The customer service experience is the best! More

The dealership was pleasant. The car I left with had a service prompt, didn't have any have any windshield wiper fluid. And now my check engine light is on which makes me questio The car I left with had a service prompt, didn't have any have any windshield wiper fluid. And now my check engine light is on which makes me question the quality of inspection performed. More

Carmax is organized, efficient, and very personable. I didn’t feel pressured buying my car. I didn’t feel pressured buying my car. More

This is amazing and very nice work thanks for helping me and good luck s and good luck s More

Pierre Heroldson single-handedly saved my opinion of the CarMax buying experience. The call center was difficult to work with—not because of any unprofessional behavior, but because they gave the impression CarMax buying experience. The call center was difficult to work with—not because of any unprofessional behavior, but because they gave the impression they were based at the Fresno office, even though their answers didn't always make sense. It wasn’t until I visited the store and spoke with Pierre Heroldson in person that things became clear. I realized the call center couldn't answer my delivery question because they weren't familiar with the county or local drive times. After that, I requested to speak directly with someone at the Fresno location. Pierre Heroldson was extremely patient and supportive throughout the process. The woman who handled the purchase and paperwork was also efficient and helpful. Additionally, I had a blemish issue that George (I believe that was his name) at the service desk promptly resolved. More

I had an exceptional experience with CarMax, where the transaction was fast, seamless, and incredibly smooth from start to finish. The staff was friendly, knowledgeable, and provided clear, concise inform transaction was fast, seamless, and incredibly smooth from start to finish. The staff was friendly, knowledgeable, and provided clear, concise information, making the process stress-free. They answered all my questions promptly and ensured I felt confident in my purchase. I highly recommend CarMax for their outstanding service and efficiency! More

This is my 2nd car from carmax. ..with of my experiences were pleasant. The process was quick and I walked out with what I wanted. I was able to do almost all of it online saving me ..with of my experiences were pleasant. The process was quick and I walked out with what I wanted. I was able to do almost all of it online saving me time @ the dealership More

This was my second car from here and my first one that got delivered, they were soooo nice and fast and efficient I loved how easy they made it to trade in and the express check out 100%way to go thank u got delivered, they were soooo nice and fast and efficient I loved how easy they made it to trade in and the express check out 100%way to go thank u car max for my amazing jeep !!!! More

Our sales person, Vic, was friendly and helpful. All staff, from front desk to sales to finance, were professional and friendly. They made the car buying process low stress and fun! None of the usua All staff, from front desk to sales to finance, were professional and friendly. They made the car buying process low stress and fun! None of the usual games or feeling that you were taken advantage of in the sale. More

The dealership including their employees are very helpful and courteous. They will help you until you get satisfied of what you need and want. and courteous. They will help you until you get satisfied of what you need and want. More